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MG
MEDA Group
Service Parts Analyst
Career Insights for Parts Counter Representative
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Based on Michigan data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$38,826 / year median in Michigan
+13% projected growth
Job Description
We are recruiting an experienced Dealer/Diagnostic Support - Service Parts Analyst to join our team to support our client in the automotive industry.
Pension eligibility, with employer match, after 1 full year of work MEDA offers an excellent referral bonus. Great candidates know great candidates.
MEDA Limited is an equal opportunity employer and does not discriminate in employment on the basis of any of the protected reasons as described in the Ontario Human Rights Code. We are committed to providing accommodation for persons with disabilities, as described in the Accessibility for Ontarians with Disabilities Act, 2005, reasonable accommodation requests will be reviewed and granted to those that request assistance during our hiring process.
NOTE:
Onsite Must be willing and able to travel internationally, without restrictions, effective on the start dateValid driver's license is required as well as a clean driving recordRESPONSIBILITIES
Supporting vehicle launch readiness by managing the creation, maintenance, and release of service parts across multiple vehicle programsEnsures timely and accurate part setup using various internal systems and collaborates cross-functionally to resolve issues impacting service part availability and accuracyCreate, maintain, and release service parts to meet vehicle launch timing requirementsManage high-volume part setups (8,000-10,000 annually) and changes (2,000-2,500 annually) based on Change Notices (CN)Utilize internal systems to ensure accurate part setup and tracking, including: TeamCenterSBOM / EBOM
WebCN EMEA PDF
Fiat Systems (CSPS, ePER) Internal Qlik DashboardsSupport various vehicle change categories:New:
Entirely new vehicle familyPlatform Variant (P/V): Significant modifications to existing platformsMid-Cycle Action (MCA): Styling updates with carryover structureCarry Over (C/O): Minor updates or improvementsEscalate issues promptly to supervisors and participate in regular checkpoint reviewsTrack progress using internal dashboards and communicate status updates effectivelyREQUIRED SKILLS & QUALIFICATIONS
High school diploma or GED3+ years of experience in automotive service parts or as an automotive technician Computer proficient-PC literacy with Windows, Google, Microsoft Office SuiteExperience working in a team environmentProblem solving skillsPREFERRED QUALIFICATIONS
Bachelor's degree Development of FCA/Stellantis service products Familiarity with: Bill of Materials, Common service part practices and methodologies Good analytical, organization and communication skills Enhanced MS Excel knowledgeCOMPENSATION & BENEFITS
$30.00 - $32.40/hour (depending on experience)Paid Benefits after 90 days (individual and family) - extended medical, out-of-country coverage, dental etc.Pension eligibility, with employer match, after 1 full year of work MEDA offers an excellent referral bonus. Great candidates know great candidates.
MEDA Limited is an equal opportunity employer and does not discriminate in employment on the basis of any of the protected reasons as described in the Ontario Human Rights Code. We are committed to providing accommodation for persons with disabilities, as described in the Accessibility for Ontarians with Disabilities Act, 2005, reasonable accommodation requests will be reviewed and granted to those that request assistance during our hiring process.