The primary responsibility of the Parts Counter Salesperson is to service customers. The Parts Counter Salesperson provides merchandise, supplies or information for customers, both external and internal, while aiding in the achievement of department and dealership goals and objectives. Essential Duties and Responsibilities (not in order of priority): Sell parts over the counter to wholesale and retail customers. Conduct regular telephone solicitation on assigned wholesale accounts. Handle telephone parts orders for wholesale and/or retail accounts. Promote additional parts sales by suggesting related items, seasonal lines, and/or parts specialists. Clean, revise, and update parts displays as directed. Initiate credit applications for new accounts and check credit requests versus status lists. Inform customers when special orders are received. Determine correct parts numbers and "pick" parts for orders received. Arrange for delivery or shipment of parts as required. Prepare and cost parts invoices, properly identifying eligible wholesale customers. Help maintain orderly parts inventory. Assist with regular parts inventories and the selection of parts for return under the parts obsolescence protection program. Recommend layout improvements to the parts manager and assist in physical re-arrangement of layout. Attend group training sessions as required. Perform other related duties as required and assigned. Maintain regular on-site attendance.

Work Environment:

Frequently exposed to mechanical parts. Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, explosives, and vibration. The noise level is usually moderate.

Physical & Mental Requirements:

Regularly required to use hands to finger, handle, or feel. Frequently required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Occasionally required to sit and talk or hear. Regularly lift and/or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 85 pounds. Specific vision abilities required by job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Capable of dealing intelligently with customers both in person and on the phone.

Education, Skills & Knowledge Required:

Knowledgeable about parts and able to use the parts catalogues. Reliable transportation Proficient with Microsoft Office programs. (Excel, Word, Power Point, Outlook) Reliable, motivated and driven to deliver quality workmanship and a superior customer experience Value a strong team-based workplace Excellent verbal and written communication skills Excellent customer service and time management skills Flexible, patient and calm when working in a fast-paced environment Ability to multi-task in an efficient and organized manner Strong attention to detail Focused on meeting goals and targets

Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): This position requires training at another Truck Country location prior to the opening of our new Germantown, WI location. Are you able to train at an alternate Truck Country location for a temporary period?

Experience:

Customer service: 2 years (Required) parts: 2 years (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person