A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.
Birmingham, AL Job Details $16 - $18 an hour 19 hours ago Qualifications Fair Housing Act Property management tools High school diploma or GED Property management company experience Community relationship building Full Job Description Maxus Properties is seeking to hire a Leasing Agent at Met on 7th/Rise in Birmingham, Alabama.
Who We Are:
Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates.
Scope and Purpose:
Leasing Consultants market and lease apartments while maintaining positive relations with residents. Their responsibilities include showcasing units, conducting property tours, handling inquiries and applications, assisting with move-ins, and fostering community through events. By building strong relationships and ensuring satisfaction, they play a vital role in the success and reputation of the properties.
Duties and Responsibilities:
Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections. Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager. Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies. Perform "mystery shops" of competing communities and maintain a market survey. Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management. Assisted with resident retention through renewal programs, community events, etc. Complete any other projects as needed and under the guidance and direction of the Property Manager.
Qualifications:
A high school diploma or equivalent is required At least one year of experience in the property management industry is required At least one year of experience with RealPage or equivalent property management software is required Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required Rotating Saturdays will be required Key Skills for
Success:
Effective Communication:
Navigating various personality types
Leadership:
Guiding and inspiring others
Compassion:
Understanding and empathizing with team members
Time Management:
Emphasizing punctuality and multitasking
Discretion:
Handling sensitive information with care
Reliability:
Being dependable and consistent
Creativity:
Thinking outside the box
Ambition:
Striving for personal and team growth All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.
