We are looking for a personable and organized Leasing Assistant to support leasing operations for a property team in Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys engaging with prospective residents, coordinating appointments, and maintaining accurate administrative records. The position combines customer-facing interaction with detail-oriented office support to help keep the leasing process efficient and responsive.
Responsibilities:
- Connect with prospective residents by phone, email, and other communication channels to answer questions and encourage interest in available units.
- Coordinate property tour appointments and manage scheduling to ensure a smooth experience for both prospects and leasing staff.
- Conduct apartment showings in a detail-oriented and welcoming manner, highlighting property features and community benefits.
- Follow up with prospective tenants after tours to maintain engagement and move interested leads through the leasing pipeline.
- Track prospect activity and update customer relationship records so lead status remains current and organized.
- Organize and file paper documents while ensuring leasing and resident information is accurately entered into Yardi.
- Provide day-to-day administrative support to the property team, helping maintain efficient leasing office operations.