Job description: We are dedicated to quality housing and serving the needs of our communities with integrity. Van Rooy is founded on the principle of teamwork in all aspects of our business: property management, redevelopment, and restoration. Quality comes first -our people, housing, and service The Leasing Consultant is responsible for assisting all customers, both potential and existing with their housing and maintenance needs in a professional and courteous manner. Responsibilities Ensure that all incoming calls are answered timely and courteously throughout the business day with a caring attitude
- Greet all customers as they enter the downtown leasing area and ensure that their needs are met in a timely manner
- Manage other office activities so that receiving incoming calls and greeting customers are top priorities
- Assist with additional administrative projects and duties as requested by the Leasing Director
- Respond to resident requests promptly and courteously and resolve resident issues in a manner beneficial to the tenant and the Company
- Maintain a working knowledge of company and community policies and be able to explain them to residents and potential residents
- Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner
- Continually be aware of competitive communities' rent levels and amenities as well as area facts and statistics
- Maintain a courteous and helpful attitude to residents and potential residents
- Qualify potential residents and work to place them in housing that best fits their needs, desires and/or restrictions
- Assist the tenant with the move-in process by providing access and verifying satisfaction on the date of move in
- Follow up with all new residents with thank you notes and phone calls as appropriate
- Complete training of fair housing laws, its policies and practices and be fair and consistent in upholding these and all company policies High School Diploma or GED Excellent interpersonal skills 40-hour work week Valid driver's license and insurance Professional appearance and conduct at all times Proficiency with PC systems and Microsoft Office Software Excellent Oral and written skills Prior sales experience and/or tax credit experience a plus Benefits Health, Vision, & Dental HSA and FSA Available Short-Term Disability and Life Insurance 401k 3 weeks accrued PTO 11
Paid Holidays Wellness Programs and Competitions Continuing Professional Education Job Type:
Full-time Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person