Responsibilities:

Engage with prospective and current residents by phone, email, and in person to provide timely, attentive support throughout the leasing process.\n
Manage apartment inquiries, schedule property tours, and explain community features, lease terms, and eligibility guidelines for affordable housing programs.\n
Process rental applications accurately, collect required documentation, and maintain complete records in property management systems such as Yardi or RentCafe.\n
Support day-to-day leasing activity by tracking follow-ups, updating applicant status, and coordinating next steps with internal teams.\n
Resolve customer questions related to applications, account access, or general connectivity and online portal issues with a service-focused approach.\n
Use multiple browser-based platforms and communication tools to handle resident interactions, documentation, and leasing workflows efficiently.\n
Maintain consistent email correspondence and call handling standards to ensure a positive experience for applicants and residents.\n
Assist with operational updates in leasing systems or processes when needed, ensuring information remains accurate and accessible.\n
Prior experience in leasing, preferably within affordable housing or income-restricted residential communities.\n
Proficiency with property management or leasing platforms, including Yardi, RentCafe, or similar systems.\n
Strong customer service background with the ability to manage high-volume calls and resident inquiries effectively.\n
Comfortable working across multiple browser windows, web-based tools, and digital communication platforms.\n
Clear written communication skills for thorough email correspondence and applicant follow-up.\n
Ability to stay organized, manage competing priorities, and maintain accurate records in a fast-paced environment.\n
Experience identifying and addressing basic user access or connectivity-related issues is preferred.

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Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking \"Apply Now,\" you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert\nEmail me about new Leasing Agent jobs in Newark, NJ\nRelated Jobs\nSearch more jobs\nBrowse Jobs\nContract Talent\nPermanent Talent\nConsulting Solutions\nFinance & Accounting\nTechnology\nMarketing & Creative\nLegal\nAdministrative & Customer Support\nDiscover Insights\nInvoice\nJob Directory\nSalary Guide\nTime Reports\nCreate a job alert\nContact Us\nAbout Robert Half\nLeadership\nCareers With Us\nLocations\nInvestor Center\nPress\nSupplier Relations\nFraud Alert\nGovernment Notice\nPrivacy Notice\nTerms of Use\nRobert Half Inc.\nAn Equal Opportunity Employer\nM/F/Disability/Veterans. 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