Rental Coordinator/Office Assistant Fred Martin Motor Company Norton, OH Job Details Full-time From $15 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Referral program Qualifications Administrative experience Driver's License Attention to detail Organizational skills Full Job Description Job Overview We are seeking a dedicated and organized Rental Coordinator/Office Assistant to join our dynamic team. This role is essential in managing rental operations, supporting customer interactions, and maintaining efficient service office workflows. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive approach to handling administrative and sales-related tasks. This position offers an opportunity to contribute to a fast-paced environment where customer service and operational excellence are paramount. Duties Coordinate rental reservations, ensuring accurate documentation and timely processing of rental agreements Assist customers via phone, email, and in person by providing detailed information about rental options, pricing, and policies Manage inventory control by tracking vehicle availability, maintenance schedules, and manual handling of equipment Support sales efforts through outside sales initiatives and retail sales activities to promote rental services Maintain accurate data entry records in the company's management system while ensuring data integrity Oversee inventory management processes, including stock levels and vehicle maintenance schedules Operate standard passenger vehicles safely for client viewings or internal use, adhering to all safety protocols Handle heavy lifting tasks related to vehicle movement or equipment setup as needed Provide exceptional customer service by addressing inquiries professionally and ensuring client satisfaction Support administrative functions such as filing, organizing documents, and maintaining office supplies Skills Proven experience in automotive rental industry or retail sales environments with strong sales management skills Multilingual or bilingual abilities to effectively communicate with diverse clientele Excellent organizational skills with attention to detail for inventory control and data entry accuracy Proficiency in Microsoft Office Suite, especially Microsoft Word and Excel for reporting and documentation Strong communication skills including public speaking, phone etiquette, and negotiation capabilities Knowledge of retail math for pricing strategies and sales calculations Ability to operate heavy equipment safely and perform manual handling tasks efficiently Experience with automotive maintenance scheduling and inventory management systems Exceptional customer service skills combined with professional phone communication techniques Administrative experience with a focus on organizational efficiency and technical proficiency This role is ideal for motivated individuals who thrive in a fast-paced environment, possess excellent communication skills, and are eager to contribute to a team dedicated to operational excellence. All positions are paid roles that offer valuable experience within the automotive rental industry.

Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person