Tustin, CA Job Details Full-time $20 - $40 an hour 8 hours ago Qualifications Patient treatment planning Customer follow-ups Patient follow-up care Patient question and concern management Customer relationship building Customer retention strategy Interviewing clients Botulinum toxin treatment Client rapport building Client inquiry handling Skin analysis for skincare treatments Mid-level Achieving repeat beauty service customers Medical scheduling One-on-one patient counseling Customer relationship management Client management Dermal fillers Patient counseling Patient education Care coordination Skin management Healthcare consultation
Full Job Description Key Responsibilities:
1. Client Consultation and Needs Assessment Welcome and consult with clients regarding their aesthetic concerns and goals (e.g., wrinkle reduction, pigmentation treatment, facial contouring, anti-aging). Evaluate clients' skin condition, lifestyle, and treatment expectations. Identify appropriate aesthetic procedures based on professional assessment. 2. Treatment Plan Development Develop personalized medical aesthetic treatment plans tailored to the client's condition, age, and budget.
Recommend appropriate procedures such as:
Skin booster injections Thermage or radio frequency treatments Dermal fillers (e.g., hyaluronic acid) Photo facial / IPL skin rejuvenation 3. Procedure Education and Communication Explain treatment procedures, expected results, recovery time, and potential risks. Address client questions and concerns to build trust and confidence. Ensure clients fully understand the recommended treatments. 4. Appointment Coordination and Follow-Up Assist clients with scheduling consultations and treatments with physicians or licensed providers. Conduct post-treatment follow-ups to monitor results and client satisfaction. Provide aftercare guidance and support. 5. Client Relationship Management Build and maintain long-term relationships with clients. Recommend maintenance treatments and long-term aesthetic care plans. Encourage repeat visits and develop personalized annual skincare or anti-aging programs.