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C
Confidential
Full Time Verizon Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Sales Support Representative
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Scorecard
Based on Massachusetts data
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What they do
A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.
$38,218 / year median in Massachusetts
-21% projected decline
Job Description
Verizon Fios is transforming how everyone lives and works, and Morph Management is at the center of it all. We're seeking a Full Time Verizon Associate to represent Fios's fiber-optic network across the city. The Full Time Verizon Associate's sales expertise will be the bridge between a world-class product and our customers who need it most As a Full Time Verizon Associate, training is where your success story begins. You'll learn everything about Verizon Fios, why it's the top-rated fiber internet and TV provider, what plans are available, and how to present them during in-person sales conversations with our customers. We're not just giving them information, we're giving our Full Time Verizon Associate the tools to succeed. Core Functions of the Full Time Verizon Associate Engage customers personally to demonstrate how Verizon Fios's high-speed internet supports everything from gaming to everything in between. Offer personalized Verizon Fios plans based on a detailed understanding of customer lifestyles, ensuring maximum satisfaction and value. Establish trust through sales conversations about Verizon coverage, speed, and dedicated customer support, positioning Verizon as the trusted connectivity partner. Answer questions about service installation, promotional offers, and billing with professionalism to create a seamless onboarding experience. Emphasize the cost-saving benefits of Verizon bundles, including internet, TV, and phone, to encourage adoption and increase customer value. Get feedback during in-person interactions to refine sales strategies, improve service offerings, and better meet our customers' needs. Preferred Skills for the Full Time Verizon Associate Turns everyday inquiries into successful sales through empathetic problem-solving. Explains fiber-optic benefits clearly, removing any confusion for the customer. Participates enthusiastically in sales strategy sessions to optimize team workflows. Invests in continuous professional development to refine client-facing skills. Focuses on delivering honest, high-value sales recommendations for Fios.