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PJ
Papa Joe's Restaurant
Front phone person
Career Insights for Greeter
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Scorecard
Based on Massachusetts data
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What they do
A Greeter welcomes customers or guests into businesses, creating the first impression. Assist with any queries and promote the business' facilities or operations. Greeters also farewell guests or customers. Escalates any issues or concerns to management.
$37,641 / year median in Massachusetts
Job Description
Job Overview We are seeking an energetic and personable Front Phone Person to be the welcoming voice of our establishment. This vital role involves managing restaurant reservations, providing exceptional guest services, and ensuring smooth communication between guests and staff. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a passion for creating memorable customer experiences. Your enthusiasm and professionalism will set the tone for our guests' visit from the very first phone call to their departure. Duties Handle all incoming phone calls with professionalism, courtesy, and positive energy Assist guests with inquiries related to food service, menu options, and special requests to enhance their dining experience Support food safety standards by adhering to hygiene protocols when handling guest information or assisting in service areasRequirements Previous experience in food service is highly preferred Strong customer service Knowledge of food safety standards and guest relations best practices Ability to remain calm under pressure while delivering exceptional service during peak hours.packing orders efficiently. Waiting on customers. Join our team as a Front Phone Person and be the friendly face that makes every guest feel valued! Your enthusiasm will help create a welcoming atmosphere that keeps guests coming back. We are committed to providing paid positions that foster growth, teamwork, and outstanding service excellence.
Pay:
$18.00 - $23.00 per hourBenefits:
Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance