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Genesis Comics and Gaming

Retail Sales Associate

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Job Description

Who are we? Genesis Comics and Gaming is a local game store with locations in Patchogue and Ronkonkoma! At our Patchogue location, we sell comic books as well as sports cards and at our Ronkonkoma store, we sell Magic the Gathering, Lorcana, Pokemon, and other TCGs as well as Dungeons and Dragons books. Our hope is to bring gamers and collectors together while inspiring passion and community. Why work here? Whether you are interested in learning more about TCGs or already love playing, working at Genesis will provide you with more knowledge and insight into the games. Working here is more than just a retail job, it is being part of a community that loves to play. We regularly host Magic the Gathering and Lorcana events, and we maintain a consistent stock of Pokemon products and Dungeons and Dragons products. What does it take? Interact at a high level with customers and provide excellent service in person, over the phone and via email/Discord Answer questions and address concerns in a timely manner Utilize Google programs, Microsoft Outlook, and other web platforms to track projects, tasks, inventory, etc. Process transactions through point of sale (POS) system, including cash, credit cards, and gift cards Who are you? Enthusiastic about our products! Experience playing and/or collecting Magic the Gathering, Pokemon, and/or Comics required Interested and passionate about gaming and bringing people together Ready and willing to interact and communicate clearly, concisely with patience and understanding Attentive, clean and organized Ability to identify customer needs, prioritize and work well with others What does a shift look like?
Customer Service:
Completing transactions, explaining products, advice with deck building, guiding new players, answering phones, etc.
Pulling Lists:
Reviewing emails, pulling cards requested by customers, following up with customers Sorting and putting away cards: Taking cards that were traded in and sorting so that they can be put away into binders and overstock
Trade Ins:
Recognizing what cards we are buying in for credit versus cash and working with customers
Operations:
Reviewing deliveries and confirming receipt of items and putting away new inventory, communicating when orders need to be placed for product and supplies
Cleaning:
Maintaining a neat and organized store including but not limited to cleaning the bathroom and taking out garbage
Shifts:
We are open 7 days a week. Shifts are typically 6-8 hours long. Employees should have a minimum of 2-3 nights available and at least 1 weekend day available. Next steps? Email your resume to by February 15th Include cover letter answering the following questions: Why are you applying to work at Genesis Comics and Gaming? What is your favorite TCG? Who is your favorite comic book character? What makes you a good fit for our LGS?
Pay:
From $17.00 per hour
Benefits:
Employee discount Application Question(s): Why are you applying to work at Genesis Comics and Gaming? What is your favorite TCG? Who is your favorite comic book character? What makes you a good fit for our LGS?
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements