Store Associate The UPS Store

• 1.

0 Tallmadge, OH Job Details Part-time From $14 an hour 9 hours ago Benefits Paid training Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Computer operation Customer communication Active listening Customer service High school diploma or GED Attention to detail Faxing Full Job Description

JOB DESCRIPTION

The Retail Customer Service Associate delivers world-class customer service and sales advice to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. We expertly advise our valued customers by providing accurate information on our array of products, services, and best-value options, as well as exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner, effective multi-tasker, who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Hours per week: 20-30

Work Includes Evenings Weekends Paid Training:

Yes Pay frequency:

Weekly Management:

Store Manager Employees working per shift: 5 or fewer Typical end time: 7:00 PM Typical start time: 7:30

AM This Job Is:

Open to applicants under 18 years old, provided it is legally allowed for the job and location Open to applicants who do not have a high school diploma/GED A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Detail-oriented
• would rather focus on the details of work than the bigger picture

Job Type:

Part-time Pay:

From $14.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer Service:

1 year (Preferred)

Work Location:

In person