Find Jobs
Find Jobs Near You – Available Work in Your Location
Product Support Sales Representative
Job Description
Product Support Sales Representative Mustang Cat United States, Texas, League City 1281 Butler Road (Show on map) Sep 18, 2026 Building Texas... Powering the World . Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring:
Product Support Sales Representative (PSSR) Outside Sales | Heavy Equipment | Parts & Service Sales Mustang Cat is seeking a driven and customer-focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory. This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value-driven solutions. If you thrive in a fast-paced, field-based sales environment and want to represent an industry leader, we want to hear from you. What You'll Do as a PSSR As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long-term customer relationships.
Key Responsibilities:
Develop new business and establish new customer accounts
Manage and grow existing accounts through consistent follow-up and relationship building
Perform equipment inspections and recommend service and repair solutions
Promote and sell parts and service offerings to maximize customer uptime
Generate quotes, proposals, and follow through to close sales opportunities
Meet or exceed assigned sales goals and performance metrics
Maintain strong customer satisfaction through responsiveness and service excellence
Stay current on product knowledge and participate in ongoing professional development
Utilize CRM tools to track customer interactions, opportunities, and pipeline activity
What You Bring Required Qualifications:
5+ years of experience in heavy equipment parts and service
Previous outside sales experience
Strong mechanical aptitude and ability to assess equipment needs
Excellent customer service and relationship-building skills
Strong communication and negotiation skills
Proficiency in Microsoft Office and general computer systems
Self-motivated with the ability to work independently in a territory
Preferred Qualifications:
- Bachelor's degree in Business, Marketing, or a mechanical/technical field
- (or equivalent work experience)
- Bilingual (English/Spanish) is strongly preferred What Success Looks Like Consistently achieving or exceeding sales targets
- Building long-term, trusted customer relationships
- Identifying service opportunities that increase equipment uptime
Representing Mustang Cat as a professional and trusted partner in the field Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.
Benefits
- Professional Development
Career Insights for Sales Support Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.
$36,784 / year median in Texas
-18% projected decline