Why Work at Ambiance? Ambiance is not just a luxury women's boutique—it's a dynamic, high-end fashion experience where creativity, passion, and exceptional service collide. At Ambiance, you will be part of a team that celebrates individuality, empowers style, and builds lasting connections with our customers. With a culture that thrives on collaboration, innovation, and growth, Ambiance is more than a workplace; it's a community of fashion enthusiasts dedicated to making every day extraordinary. If you're ready to thrive in a high-energy, fast-paced environment surrounded by beautiful brands and amazing people, we'd love to meet you.

Position:

Lead Luxury Stylist/Assistant Sales Director Reports To:

Sales Director & COO Qualifications Bachelor's degree in a related field or 2+ years of relevant work experience. Proven experience in leading a sales team. Highly organized, detail-oriented, and adaptable with strong problem-solving skills. Analytical mindset with the ability to track and strategize business growth. Strong awareness of relevant brands, luxury products, and lifestyle trends. Excellent written and verbal communication skills. Ability to thrive in a high-energy, fast-paced retail environment. Job Statement The Lead Luxury Stylist/Assistant Sales Director is responsible for embodying the

Ambiance Mission Statement:

to be the number one choice among retailers for our core customer. This multifaceted role involves leadership, collaboration, and a passion for delivering exceptional customer experiences while driving sales performance. Key Responsibilities Team Leadership Manage, motivate, and inspire the sales team to exceed goals. Recruit, hire, and train new employees to deliver exceptional customer service. Develop and coach team members, providing timely and specific feedback to foster a culture of accountability, creativity, and growth. Act as a brand ambassador, consistently upholding company values and aesthetic. Encourage adaptability and positively implement change to align with company goals. Customer Experience Cultivate an environment of genuine customer connection with engaging, personalized experiences. Maintain the highest standards of customer care, ensuring every interaction is memorable. Grow the client base by building and strengthening customer relationships. Foster loyalty and retention by delivering exceptional service. Sales and Strategy Utilize reporting systems to track, analyze, and strategize business growth. Exceed daily, weekly, and monthly sales expectations. Organize and implement sales directives, brand awareness initiatives, and contests to drive sales goals by Department, Class, and Sales (DCS). Provide ongoing feedback to the Buying Team on best/worst sellers and market trends. Operational Excellence Uphold company policies and procedures to maintain operational excellence. Train the team on the use of Heartland POS, LP controls, and daily store standards. Effectively delegate and guide the team, empowering them to make impactful decisions. Marketing and Events Collaborate with the Sales Director and Buyer to market, promote, and educate employees and customers. Engage with the local community through events and social media initiatives. Support the execution of in-store marketing events and experiences. Measurements of Success Achieving and exceeding sales goals (overall and by associate). Growth in units per transaction and dollars per transaction metrics. Expansion and retention of the customer database. Consistent delivery of high-quality customer service. If you are passionate about fashion, love leading a dynamic team, and excel in creating unforgettable shopping experiences, Ambiance is the perfect place to grow your career.

Job Type:

Full-time Pay:

$23.00 - $29.00 per hour

Benefits:

401(k) matching Employee discount Health insurance Application Question(s): Why did you apply for this role at Ambiance?

Experience:

Customer service: 2 years (Required)

Management:

1 year (Required)

Leadership:

1 year (Preferred) Ability to

Commute:

San Luis Obispo, CA 93401 (Required) Ability to

Relocate:

San Luis Obispo, CA 93401: Relocate before starting work (Required)

Work Location:

In person