A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.
Retail Supervisor-Bookstore Goodwill Industries of Southeastern Michigan - 2.9 Temperance, MI Job Details Full-time From $16 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Vision insurance Qualifications Customer communication
Full Job Description Bookstore Supervisor Key Responsibilities:
Open and close the bookstore safely, including disarming and setting security alarm systems.
Customer Service :
Greet shoppers, answer questions, and help customers locate specific titles or sections.
Cashier Duties:
Handle cash management tasks, such as counting registers, balancing tills.
Merchandising:
Shelves, organize, and restock books by genre or author to keep the sales floor tidy. Backroom Support when needed : Sort incoming book donations, evaluate book conditions, and price items fairly. Monitor store cleanliness, safety standards, and visual merchandising.
Communication:
Friendly interpersonal skills to assist customers and work with team members. Help train new team members on store policies and register, pricing books and donations. Strong attention to detail for categorizing genres and tracking inventory accurately. Maintains regular and predictable attendance. Performs all other duties as assigned and trained.
Education:
High school diploma or equivalent, with a passion for books a major plus.
Additional Responsibilities:
CARF :
Ensures documentation and compliance with CARF Standards.
Safety :
Maintains applicable safety standards, rules, and regulations in areas of responsibility.
Outcome Driven :
Uses strategic objectives to drive performance and improve Goodwill's value to the community.
Stakeholder Focused :
Work with integrity and provide exemplary customer services to internal and external stakeholders.
Accountability:
Develop, implement, and track key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
Financial Stability :
Utilize the resources of the organization in an efficient and effective manner.
Strategic Visioning:
Demonstrate commitment to innovation, continuous learning, and leading change in creating community value.
Professionalism:
Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represents the organization to the public with a courteous, helpful and business-like attitude.
Physical Demands and Work Environment:
Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing to a significant degree, exposed to extreme temperatures, noise, fumes, dust, etc.
