Assistant Manager - Dispensary Nature Med Dispensary - 2.7 O'Fallon, MO Job Details Full-time From $52,500 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication Teamwork Handling large sums of money Customer service In-person customer service Microsoft Office High school diploma or GED Team development Attention to detail POS Retail management Delegation Management experience within retail industry Full Job Description NatureMed is seeking an Assistant Store Manager (ASM) for our Kingston location. The ideal ASM brings an upbeat vibe to the team and is an expert motivator, coach, and teacher. The ASM is highly organized and thrives in a fast-paced team-oriented environment. Assistant Store Managers are adept at facilitating a cooperative work environment and coaching team members on a daily basis. They are up to date on the latest product knowledge and compliance information, and freely share that information with their team members. Position Summary The Assistant Store Manager (ASM) is responsible for supporting the overall performance of the NatureMed location. In coordination with the Store Manager, the ASM manages the team and day-to-day operations of the location, and operates the location in compliance with applicable laws and NatureMed policies and practices. The ASM is self-motivated, able to prioritize, delegate, and quickly confirm tasks are completed to expectation. The Assistant Store Manager reports directly to the Store Manager and works hand-in-hand with the Supervisors at the location to deliver excellent customer experiences. Assistant Store Managers are bonus eligible. Bonuses are based on store performance to goal. Primary Duties & Responsibilities The Assistant Store Manager's key responsibilities include: Lead and motivate a diverse team to deliver an overall excellent experience for every patron and patient. Ensure the location operates in compliance with state regulations and is consistent with NatureMed company policies. Maintain a clean, organized, and welcoming environment. Achieve high levels of customer satisfaction and address any customer concerns in a timely manner. Manage store open/closing processes to ensure protocols are followed and tasks are completed accurately and timely. Report and relay pertinent information to the Store Manager, and other members of the team, as needed. Review daily reports and facilitate the resolution of any discrepancies. Coordinate with the Store Manager to maintain appropriate inventory levels to support sales and any anticipated demand/needs. Review inventory counts regularly to ensure they are performed accurately and documented in the inventory control systems. Verify daily sales calculations and cash counts, prepare daily deposits. Assist with hiring, training, scheduling, and managing performance of all team members. Approve timecards to support bi-weekly payroll. Facilitating industry, product, and performance knowledge acquisition by sharing information and articles, providing training opportunities, and coaching. Facilitate performance reviews and check-ins with all team members, with the Store Manager. Manage customer and/or team conflict to a positive resolution. Identify and respond to customer concerns. Be a shining example of good behavior and high performance. Performs other related duties as assigned.

Qualifications, Skills & Abilities Required:

A minimum of 1 year experience in retail management. A minimum of 2 years' experience in customer service. High school diploma or equivalent, required. Highly organized, accurate with attention to detail. Effective verbal and written communication. Accurate cash counting and cash handling skills. Experience using MS Office and/or Google suites. Able to adapt to a rapidly changing environment.

Preferred:

1 year of Inventory Control experience preferred. Some college or advanced study in a related field is preferred. Experience with Point of Sales systems (POS) preferred. Experience working in a regulated environment is preferred. Knowledge of the cannabis industry is preferred, but required for this position.

Physical Requirements:

The Assistant Store Manager is required to sit at a desk to complete work on a computer, or stand and move about in confined spaces, for long periods of time. The ASM must be able to regularly lift, carry, push and/or pull up to 25 pounds frequently, and occasionally up to 50 pounds. This position also requires bending, stooping, climbing, and kneeling, as needed to merchandise and maintain the space. Schedule The schedule for this position varies and is based on operational needs. Store hours are from 8 am to 10 pm, 7 days a week, and open most holidays. The Assistant Store Manager establishes a regular schedule that provides coverage to best support their team and store. The Assistant Store Manager's schedule may require extended hours, both day and afternoon shifts, weekends and holidays. This position is required to report to their assigned location, in-person. Travel Infrequent travel to locations within the city or state may be required. Conditions of Employment NatureMed is an E-Verify employer and may conduct criminal and financial background investigations for this position prior to finalizing any job offer. All NatureMed team members are required to obtain and retain a Facility Agent license through the Missouri Department of Health and Senior Services, as a condition of their employment. About the Company NatureMed's mission is to be the trusted source for all things cannabis, with the vision to make the community better every day. Founded in 2011 and headquartered in Tucson, Arizona, NatureMed currently employs over 200 team members and operates retail and cultivation facilities in Arizona; (5) retail stores in Missouri; and opening four (4) retail and cultivation facilities in Kentucky in 2026. Ideal candidates are knowledgeable in their area of expertise; passionate about the industry and learning; and consistently operate with honesty and integrity. We work hard, play hard, and party hard. We treat others with respect and kindness. Our team works to improve our community every day and respectfully communicate cannabis knowledge with a focus on our patrons. NatureMed welcomes team members who bring a positive attitude, willingness to improve, and a passion for learning, every day. NatureMed celebrates diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, genetics, protected veteran status, or any other protected category.

Job Type:

Full-time Pay:

From $52,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Missouri state law requires cannabis employees to be at least 21 years of age. Are you at least 21 years of age? (Yes/No)

Experience:

Customer service: 2 years (Required) Retail management: 1 year (Required) Inventory control: 1 year (Preferred)

Cannabis Industry:

1 year (Preferred) Ability to

Commute:

O'Fallon, MO 63366 (Required)

Work Location:

In person