Assistant Manager/Sales Associate

Core Responsibilities Team Leadership:

Supervise shift operations, assign tasks to sales associates, and lead by example to ensure high-quality service.

Operational Support:

Assist with opening/closing procedures, cash handling, and bank deposits while maintaining store appearance.

Inventory & Merchandising:

Receive shipments, stock products, and manage inventory levels to prevent shortages. Implement merchandising strategies to create attractive displays that drive sales.

Regulatory Compliance:

Ensure all staff strictly follow local, state, and federal liquor laws, including age verification and responsible service practices.

Staff Development:

Collaborate on training new employees in product knowledge, sales techniques, and store policies.

Customer Engagement:

Resolve customer complaints and provide expert recommendations on selections suitable to their needs.

Key Requirements Age:

Must be at least 21 years old to sell alcohol and tobacco.

Education:

High school diploma or GED is the standard minimum; an Associate's or Bachelor's degree in Business or Hospitality is often preferred for larger chains.

Experience:

Usually requires 2+ years of retail or hospitality management experience.

Certifications:

Often requires state-approved server training or responsible alcohol service certifications (e.g., TIPS or ServSafe Alcohol).

Physical Ability:

Must be able to stand for long periods and frequently lift or carry boxes weighing 30 to 50 lbs.

Schedule:

Flexibility to work evenings, weekends, and holidays is essential.

Essential Skills Product Knowledge:

Broad understanding of different brands and categories of beer, wine, and spirits.

Technical Proficiency:

Skilled in using Point of Sale (POS) systems, inventory management software, and basic office tools like MS Excel.

Soft Skills:

Strong verbal communication for interacting with diverse customers and staff, plus problem-solving skills for managing shift conflicts.

Job Types:

Full-time, Part-time Expected hours: 35 - 45 per week Application Question(s): Are you able to pass a background check. Have you filled out an application on people matter.com?

Work Location:

In person