A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$19.25- $20.00SUMMARY
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. As a coffee clerk you'll provide our customers with excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our coffee clerks can make the best moment in each customer's day. The Assistant Coffee Manager must possess reasonable knowledge in storing, preparing, and maintaining Coffee products, as well as demonstrate competency in inventory control, ordering and receiving product, and labor management/scheduling. Strong organizational skills, as well as prioritizing multiple tasks are required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Take initiative and act as a role model. Work as a team and motivate others.
Create a great customer service experience.
Focus on quality.
Confident in leading, deploying, and guiding others.
Are open to learning new things Experienced in cash-handling and store safety.
Work in a fast-paced environment.
Have excellent communications skills. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
Experience delegating tasks to other employees and/or coordinating the tasks for employees
Assist the Coffee Manager as needed
MINIMUM QUALIFICATIONS
Ability to learn quickly
Ability to understand, provide and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
EDUCATION AND EXPERIENCE
Not Applicable
PHYSICAL REQUIREMENTS
EQUIPMENT USED Oven (must be 18 yrs. of age)
Coffee Grinder
Blender
POS System
Computer
Coffee Maker
Ladder (must be 18 yrs. of age) Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws. Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.