Job Purpose:

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education:

High School Diploma or GED preferred

Experience:

Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances:

Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received:

The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised:

The Team Lead Supervisor will supervise store employees.

Behaviors Required Team Player:

Works well as a member of a group

Preferred Dedicated:

Devoted to a task or purpose with loyalty or integrity

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Leader:

Inspires teammates to follow them

Motivations Preferred Work-Life Balance:

Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter:

Inspired to perform without outside help

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.