Lenovo, Brand Ambassador (STAR) Weekends Required As a Full-time Brand Ambassador for Lenovo, you are the face of the Lenovo brand in retail environments, primarily working within Best Buy (80%), Costco (15%), and Micro Center (5%) locations. This position drives sales, delivers product training, ensures in-store merchandising excellence, and creates positive customer interactions that elevate Lenovo's presence. This position offers a dynamic and engaging work environment with opportunities to showcase your passion for technology and customer engagement. We are the Lenovo

STARS TEAM

(Sales, Training, And Relationship Specialists)! ---

Benefits and Schedule:

Bonus:

Paid monthly based on achievement of performance metrics (see below)

Schedule:

Flexible; weekends are required. It includes Saturday and Sunday shifts, with additional holiday or high-traffic day shifts as needed.

Benefits:

Health/Dental/Vision Insurance, 401

K, Paid Time Off, Paid Holidays Travel:

Paid travel time and mileage reimbursement

Work Environment:

A dynamic retail environment where you not only engage with customers but are also surrounded by a supportive network of Lenovo subject matter experts. You'll collaborate closely with teams across training, data & analytics, client services, and merchandising—all dedicated to helping you succeed in the field.

Training:

A 90-day training program is provided to ensure a seamless onboarding process.

Apparel:

Branded apparel provided for in-store work. ---

Key Responsibilities:

Sales and Customer Engagement:

• Deliver a personalized shopping experience that drives Lenovo product sales across Best Buy, Costco, and Micro Center locations.
• Proactively engage customers, answer questions, and provide expert recommendations.
• Support revenue growth and promote Lenovo's premium products in alignment with market goals.
• Operate the POS system at Best Buy to process Lenovo credit card sales.
• Demonstrate consistent POS transaction performance in key retail locations.

Training and Education:

• Regularly engage and educate in-store retail sales associates (RSAs) to strengthen their knowledge of Lenovo products.
• Ensure that retail associates are well-equipped to highlight Lenovo's features, benefits, and differentiators effectively.

In-store Merchandising:

• Maintain pristine in-store displays that reflect Lenovo standards.
• Partner with store teams to ensure merchandising accuracy and timely resolution of issues.

Operational Excellence:

• Ensure a strong in-store presence by meeting expected scheduling and visiting completion benchmarks.
• Maintain good standing and consistently represent the Lenovo brand professionally.

Brand Advocacy:

• Represent Lenovo with enthusiasm, professionalism, and authenticity.
• Build strong relationships with customers and store personnel to foster brand loyalty.

Administrative Duties:

• Adhere to your assigned monthly schedule with punctuality and reliability.
• Submit accurate expense reports on time.
• Log service orders in alignment with reporting expectations.
• Complete ad hoc requests from the client within 48 business hours.

Reporting and Communication:

• Submit daily reports that document store visits, include photos, and capture key observations.
• Maintain consistent communication with your Regional Manager and Lenovo stakeholders, sharing opportunities and insights.

---

Performance Metrics:

Operations:

Timely service order submission, adherence to in-store hour expectations, on-time visit completions (especially in key accounts like Costco), and overall compliance with scheduling and conduct guidelines.

Sales:

Drive year-over-year sales growth within your market and support the performance of Lenovo's premium product lines.

Sales Support:

Meet consistent monthly POS transaction goals and ensure Lenovo sales are accurately credited.

Training:

Activate and train a set number of retail sales associates each month to champion Lenovo's offerings.

Booster:

Earn additional incentives for contributing to priority projects, special initiatives, or delivering exceptional execution.

Qualifications:

Education:

High school diploma or equivalent required

Experience:

• 6+ months of experience in sales, electronics, retail, or marketing preferred
• Familiarity with PC and gaming products is a plus

Skills:

• Strong communication and interpersonal skills
• Confident in engaging customers and driving sales
• Ability to quickly learn and demonstrate Lenovo technology

Physical Requirements:

• Ability to stand and move for extended periods
• Able to lift up to 20 lbs. occasionally
• Fine motor skills for device handling and product setup (reasonable accommodations available)

Other Requirements:

• Reliable transportation and availability to travel between store locations
• Willingness to work weekends and peak retail periods
• Smartphone for daily reporting and communications
• Self-motivated, independent, and organized

Key Competencies:

• Customer Focus
• Sales Drive
• Team Collaboration
• Adaptability

Integrity Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Paid training Vision insurance

Compensation Package:

Monthly bonus

Work Location:

On the road