We are looking for a Sales Support specialist to join our team on a contract basis. This role supports sales operations by managing customer inquiries, coordinating order activity, and helping maintain a smooth experience from initial contact through post-sale follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a fast-paced environment.

Responsibilities:

• Respond to incoming customer and sales team requests with timely, accurate information and practical support.
• Assist with order entry by reviewing details, processing documentation, and helping ensure records are complete and correct.
• Provide post-sale assistance by coordinating follow-up activities, resolving routine issues, and supporting customer satisfaction efforts.
• Partner with internal sales contacts to track account activity, prepare updates, and keep opportunities moving forward.
• Support both inbound and outbound sales efforts through outreach, correspondence, and follow-up with customers or prospects.
• Maintain organized sales records, customer data, and order documentation to help ensure operational accuracy.
• Help identify and address service or process issues that may affect order flow, communication, or client experience.