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C#/.NET Application Support Specialist
Career Insights for Product Support Engineer
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Scorecard
Based on Ohio data
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What they do
A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.
$111,192 / year median in Ohio
-2% projected decline
Job Description
C#/.NET Application Support Specialist absiusa Columbus, OH Job Details $1 an hour 1 hour ago Qualifications Visual Studio C# SQL Database software proficiency Full Job Description Engagement Type Contract Make sound recommendations on functional and technical improvements to the product. Analyze the functional and technical impact of product planning decisions. Develop appropriate functional and usability standards for products. Track and document expected volume and type of use of the product. Participate in product design reviews to verify that design meets quality standards and functional/technical requirements. Perform impact analysis on production fixes and enhancements to establish priorities. Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner. Provide effective on-site product support as needed. Accurately sets severity of identified defects. Provide input to training and / or documentation materials regarding latest technical and functional design changes. Document all work for future reference. Required/Desired Skills Skill Required/Desired Amount of Experience C#, Visual Studio, SQL Database Required GenTax solution Highly desired