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E
Eaton
Service sales support engineer
Career Insights for Sales Support Engineer
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Scorecard
Based on Michigan data
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What they do
A Sales Support Engineer provides technical support to business clients that have purchased scientific or advanced technology products or services, and provides engineering expertise as part of a sales team. Works to diagnose and solve technical problems for clients and helps clients to install or implement new technology.
$101,646 / year median in Michigan
+4% projected growth
Job Description
Service sales support engineer Eaton - 3.6 Southfield, MI Job Details $84,000 - $123,000 a year 22 hours ago Benefits Retirement plan Qualifications Customer communication Full Job Description Eaton's Electrical Engineering Services & Systems Division (EESS) is currently seeking a Service sales support engineer. This role is HYBRID based out of our Southfield, MI location. This position primarily supports and leads application and proposal needs for opportunities pertaining to Eaton's power distribution services solutions in Eaton's Engineering Services & Systems (EESS) Division. The expected annual salary range for this role is $84,000 - $123,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: Lead the development of technical, commercial, and pricing proposals for the Central Region, including quotations, submittals, and supporting documentation. Serve as the primary technical and commercial resource for internal and external stakeholders, including sales teams, channel partners, representatives, customers, subject matter experts, and District Operating Center personnel, providing application support and proposal guidance to drive sales growth. Develop innovative, customer-focused solutions that address project requirements, enhance customer value, and support successful sales outcomes. Collaborate with Eaton divisions, manufacturing facilities, suppliers, and service teams to identify and deliver integrated engineering services solutions. Provide technical consultation through customer interactions and site visits to gather project requirements and develop accurate proposal recommendations. Monitor and report proposal activity, pipeline metrics, and win rates to support business planning, sales effectiveness, and continuous improvement efforts. Support strategic division initiatives, including service attachment opportunities, power system engineering and automation offerings, aftermarket solutions, and extended warranty programs. Support proposal development efforts across multiple regions and locations while maintaining clear communication with internal stakeholders regarding pricing, products, and technical matters. Prepare and deliver regular activity updates and reports, ensuring accurate documentation and alignment with business objectives. Maintain a commitment to professional development through training, industry involvement, team workshops, and completion of all required product and safety certifications. Deliver exceptional customer service and flexibility to meet business, customer, and project deadlines.