Inside Technical Sales Company Summary:

Based in Knoxville; our company is a small, technical sales and service business focused on providing industry leading data center infrastructure products. We are growing and have built a reputation over the past 40+ years of providing outstanding local customer service and quality products. We assist clients by providing expert business system infrastructure solutions as well as technical support. There is a semi-annual company bonus associated with this sales position

JOB SUMMARY

We are seeking a candidate who can help apply critical power equipment for computer room and IT infrastructure applications. Considerations for part-time work accepted. This role provides direct support to the Critical Power Sales Manager through inside sales, and customer technical support activities for critical power, UPS, data center, and IT infrastructure applications. Responsibilities include preparing customer quotations, applying products, reviewing technical specifications order processing, maintaining CRM data, supporting market resellers and end users, tracking sales activities, assisting with customer communications, and helping the sales team identify and close opportunities. The position is a key link between customers, market resellers, manufacturers, and the GSI sales team to ensure exceptional service and business growth. Future opportunities could include responsibility for the organization's small power and IT solution product support and sales across all verticals within our east TN focused territory. In that expanded role, the employee will be accountable for achieving sales, revenue profitability, as well as developing and expanding the relationship with IT managers and market resellers.

EDUCATION AND EXPERIENCE

Four-year college degree or equivalent experience preferably in Engineering, Technology / IT, or Business 1-3-years industry experience selling electrical equipment or IT hardware/software solutions is preferred. An electrical or electronic background is helpful, and comprehensive on-the-job training is provided. Good knowledge of MS Products Copilot, Excel, Word, Teams and PowerPoint. Business professional with the ability to execute good judgment and demonstrate personal integrity that align with the company's core values. Occasional travel for customer meetings or events may be required. Self-motivated, proactive, assertive, ability to execute and deliver results. Strong communication, listening and organizational skills with attention to detail. Ability to build strong relationships with the team, customers and manufacturers. Strong understanding of IT customers including their responsibilities, business priorities , challenges, key technologies, how our solutions complement them and how they purchase solutions Consultative sales professional with track record of working with customers to develop solutions to the business challenges, finding and filling their needs. Ability to triage customer issues and move them toward resolution. Professional image, well spoken, articulate with strong presentation skills. Effective listening skills to understand the customer needs and determine how our solutions will fulfill those needs. Effective writing skills for technical communications and proposal generation Results driven individual who works well in a team selling/collaborative environment and contributes individual performance for the benefit of the team. Capable of handling client objections by identifying the actual issue at hand, clearly describing how we can address it, and formulating innovative solutions. Awareness of cross-selling opportunities across other lines of business and the ability to engage office subject matter experts when appropriate.

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) 5% Match Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person