Customer Success Representative-Service BDC Sedano Ford La Mesa, CA Job Details Full-time From $16.90 an hour 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Employee discount Life insurance Retirement plan Qualifications Customer relationship building Interpersonal skills Employee relationship building High school diploma or GED Attention to detail Adaptability Sales follow-up Full Job Description Sedano Ford is looking for outgoing and driven individuals for our Business Development Center in La Mesa. Description The BDC Representative is responsible for providing our customers with exceptional service by meeting their individual needs and exceeding their expectations. Essential Duties Answer service calls with a high level of professionalism. Contact guests regularly and provide appropriate follow-up on all leads or requests. Consistently achieve or exceed individual goals. Provide a first-class customer experience by demonstrating an extensive knowledge of products. Capture meaningful data according to the company tools (CRM), for the purposes of connecting with guests, building relationships and personalizing future opportunities. Work as a team player and partner with fellow associates, foster open and constructive communication, and ensure a consistent experience to contribute to a positive working environment. Hourly $16.90 Plus Commission Qualifications High School Diploma or equivalent. A positive attitude. Excellent communication skills. Ability to multitask and establish priorities. Accuracy and attention to detail needed. Strong organisation and follow up skills. Goal Oriented. Ability to work in a fast-moving and dynamic environment. High flexibility and ability to adapt. Available to work a flexible schedule based on business needs which can include nights, weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Individual will be required to: Regularly talk or hear, spending a significant amount of time on the telephone and in front of a computer. Frequently required to sit, Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. Contact If you have any questions, please contact
Job Type:
Full-time Pay:
From $16.90 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance