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The Grey Legal Group, APC

Inside Sales - Client Engagement Specialist

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Job Description

Are you a talented individual with a passion for engaging with clients? Our perfect candidate will excel in promoting our legal services to potential clients through personalized consultations, whether face-to-face or virtually. - No cold calling is necessary for this role. Previous experience in marketing professional products would be beneficial. We seek a candidate who embodies traits of empathy, compassion, and a commitment to supporting individuals through difficult times. - A key aspect of this role is seamless teamwork with the sales and marketing departments. Full-time employment offers include bonuses, health insurance, and 401(k) benefits. $23/hour base
Compensation:
$23 hour base + bonuses
Responsibilities:
Manage the pipeline of leads and potential new clients, including tracking and use of the firm's client relations management program Ensure client satisfaction with legal services offered by the firm through post-engagement systems Engage in networking functions to generate leads and potential new clients for the firm Cultivate long-term relationships with current and former clients and other business referral partners Work with the marketing team and assist in implementing various marketing strategies and activities In accordance with the ethical rules governing lawyers, the Non-Attorney Salesperson will not provide legal advice or enter into a legal services agreement with any potential client. The Non-Attorney Salesperson will prepare clients for hiring the firm with legal service agreements approved and signed by a licensed California Attorney. Cold-calling prospective clients is strictly prohibited, and the Non-Attorney Salesperson is bound by all ethical standards as laid out by the
State Bar of California Qualifications:
What you can do is important. Who you are is equally important. The right person for this role must: Not only adapt to change but drive it Desire to help people seek the solution to their problem Show a proven track record in sales and other jobs Be a team player Have thick skin and high empathy Have a sense of humor in equal measure to your sense of compassion Be metrics-driven and KPI (key performance indicator) obsessed Have experience in high-value sales products such as jewelry, cars, luxury apparel, real estate, timeshares, and the like, or Professional Services Experience in managing client relationships and ensuring client satisfaction in a professional services environment Ability to track and manage a pipeline of leads using client relations management software Experience in collaborating with marketing teams to implement effective marketing strategies Ability to work within ethical guidelines and standards set by the State Bar of California Demonstrated ability to adapt to change and drive innovative solutions About Company We represent professionals and business owners to survive divorce with their money in their pockets and their children by their side. We empower clients to know that divorce is not the end; it's the beginning of an opportunity to rewrite their story, starting with the next chapter of their lives. We take clients and their cases very seriously. We take pride in our work and the outcomes of clients' cases. We also care about our team and are dedicated to maintaining a positive and upbeat work environment. If this sounds like a law firm where you want to do work that inspires you, we very much look forward to talking with you soon.

Benefits

  • Legal Services
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance