Job Summary We are seeking a detail-oriented Foodservice Sales & Contracts Coordinator to support sales, customer accounts, contracts, bids, and business development activities. This position will work closely with Account Executives and internal teams to manage customer requests, orders, account setup, pricing, reporting, and other sales support functions. The ideal candidate will have experience in foodservice, restaurant operations, customer service, sales support, or account coordination and be comfortable managing multiple priorities in a fast-paced environment. Responsibilities Support Contracts and Bid Specialists with day-to-day customer and account needs. Respond to customer inquiries regarding special orders, credits, transportation, product issues, pickups, and other account requests. Monitor orders and ensure orders are processed before daily cut-off times. Track orders and follow up on outstanding issues. Manage proprietary items and provide support through Sysco 360. Create and maintain customer order guides and charts. Submit new item requests and Limited Time Offer requests to merchandising. Assist with new customer/account setup. Support order guide management and inventory reporting. Schedule customer visits and assist with customer onboarding and training. Coordinate menu reviews, new product presentations, samples, and broker visits. Research market trends and assist with business development activities. Provide ongoing support to Account Executives and customers. Maintain accurate data and documentation using Microsoft Office and internal systems. Communicate professionally with customers, coworkers, vendors, and internal departments. Manage multiple priorities while meeting deadlines and maintaining accuracy.
Qualifications Required:
High school diploma or equivalent. At least 1 year of experience supporting an Account Executive, Account Coordinator, CSR, Sales Coordinator, or similar role. Strong computer skills, including Microsoft Office. Strong data entry and organizational skills. Ability to multitask and meet deadlines. Excellent customer service and communication skills. Ability to exercise sound judgment and work independently.
Preferred:
1-2 years of outside foodservice sales experience. Foodservice, restaurant, hospitality, or distribution experience. At least 6 months of sales, chef, restaurant management, or related foodservice experience. Experience with customer onboarding, account setup, order management, or sales support. Familiarity with pricing, inventory, order guides, or foodservice products. Ideal Candidate Background Candidates with experience as a Foodservice Sales Coordinator, Account Coordinator, Sales Support Specialist, Customer Service Representative, Inside Sales Representative, Account Executive Assistant, Restaurant Manager, Chef, or Foodservice Sales Representative may be a strong fit.
Key Skills Customer Service Sales Support Account Management Foodservice Operations Contracts & Bid Support Order Management Data Entry Microsoft Office Inventory Reporting Customer Onboarding Business Development Market Research Organization & Multitasking Pay: