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Inside Sales Representative
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Based on Indiana data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$72,783 / year median in Indiana
-3% projected decline
Job Description
Inside Sales Representative Dormakaba USA, Inc. United States, Indiana, Greenfield Aug 31, 2026 SUMMARY This position is responsible for Customer Support and proactively processing orders from design through production. Assures all inquiries from customers are handled in a professional, courteous, and efficient manner. The ideal candidate will be detail-oriented and have excellent communication and computer skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Enter and maintain customer and distributor quotations, sales orders, prices, delivery, mode of shipment and conditions of sale
Initiate a variety of actions regarding quotations, manufacturing requests, engineering work requests, product delivery, etc.
Manage all other aspects of quotation and sales order management and processing
Be a proactive liaison between customers and other company departments (manufacturing, procurement, engineering, project management) to ensure timely and accurate completion of quotations and order fulfillment
Determine suitable product substitution opportunities
Coordinate customer/third party activities per terms of the purchase order, including engineering design reviews and customer review
Provide inside sales support to Regional Sales Manager to achieve increased sales volume
Contribute to departmental policy and procedure formulation, alteration, deployment and planning.
Demonstrate safe working behaviors and conforms to all applicable Safety and Environmental policies, procedures, and standards.
MINIMUM JOB REQUIREMENTS
Quickly acquire working knowledge of operable partition systems
Technical awareness of industry terminology and standards
Ability to manage time and resources effectively to meet customer and corporate deadlines
Accuracy and attention to detail
Team player
Knowledge in use of a computer
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE BS
degree in Business Administration or related field and 5 years progressive experience in customer service/sales are strongly preferred. A combination of education and experience may be considered in lieu of BS degree. Must have a positive attitude and the ability to interact with distributor partners and with others at all levels within the organization in a professional manner.