Inside Sales Representative Northeast Specialties, under General Insulation Company is a national wholesale distributor and manufacturer of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately held mechanical insulation distributor in North America. As a family-owned company, we have built our business by providing the highest quality products and superior service to our customers. We look forward to you joining our family!

Job Requirements:

Works under the direction of the General and Operations Manager Collaborate with the outside salesperson to develop and implement sales strategies to meet branch sales goals. Communicate with customers via phone, email, and other channels to understand their needs, provide product information, and address inquiries or concerns. Build and maintain strong customer relationships by providing exceptional service and support throughout the sales process. Assist customers with order placement, pricing, availability, and delivery schedules, ensuring accuracy and satisfaction. Process orders accurately and efficiently using our CRM system or order management software. Collaborate with other departments such as logistics, finance, and customer service to resolve issues and ensure smooth order fulfillment. Assist in the fabrication shop to help with any necessary shipments or orders. Stay informed about industry trends, market conditions, and competitor activities to identify sales opportunities and drive growth. Ensure pricing and packing slip matches when receiving or shipping material Determine appropriate billing situations: COD/Cash/CC/Invoice Responsible for daily credit card processing needs and EOM report for credit card sales Provides consistent communication with warehouse personnel to ensure customer needs are met Assists in warehouse and additional functions per

General or Operations Manage Candidate Requirements:

• High school Diploma
• 1-2 years of inside sales experience
• Must possess excellent communication skills

BILINGUAL PREFERRED

• Detail Oriented
• Detailed knowledge of industry processes, materials and costs are vital. Ability to learn quickly
• Time management skills
• Must be willing to work occasional odd hours including evenings, or weekends, specifically for inventory.

What we offer:

Benefits:

General Insulation offers a wide array of benefits including Medical, Dental, Vision, 401K with a discretionary match, Life Insurance, Long Term Disability, Short Term Disability, Health Savings Accounts, Tuition Reimbursement and more. All employees who enroll in a medical plan are also enrolled in an employer sponsored Life Insurance Policy.

Time Off:

Paid time off along with flexibility for a healthier work life balance

Environment:

We offer an inclusive environment where there is always someone available to help and teach so that you can grow within the industry no matter what direction your career takes you! General Insulation is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

Job Type:

Full-time Pay:

$21.00 - $25.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person