Administrative Support Specialist 2.5 2.5 out of 5 stars 900 Mill Road, Pleasantville, NJ 08232 $18

• $21 an hour
• Full-time Formica Freitag Bakery 2 reviews $18
• $21 an hour
• Full-time Administrative Support Specialist Position Summary The Administrative Support Specialist provides administrative, customer service, and analytical support to the organization.

This position is responsible for delivering exceptional customer service, maintaining accurate business records, preparing reports, analyzing data, and supporting daily office operations. The ideal candidate is highly organized, detail-oriented, proficient in Microsoft Excel, and capable of managing multiple priorities in a fast-paced manufacturing environment. Key Responsibilities Administrative Support Provide administrative support to Customer Service and Finance. Prepare correspondence, reports, spreadsheets, and other business documents. Maintain organized files and accurate business records. Assist with scheduling, data entry, and special projects. Customer Service Serve as a primary point of contact for customers by phone and email. Process customer orders accurately and efficiently. Resolve customer inquiries professionally and coordinate with Sales, Production, and Distribution to ensure customer satisfaction. Maintain positive customer relationships through timely communication and follow-up. Reporting & Data Analysis Prepare daily, weekly, and monthly reports. Create and maintain Excel spreadsheets. Analyze operational and customer data to identify trends and support management decision-making. Ensure the accuracy and integrity of company data and reporting. Compliance Maintain confidentiality of company and customer information. Follow all company GMP procedures. Support General Plant Safety, Food Safety, Food Defense, HACCP, and Good Manufacturing Practices as absolute priorities. Perform other duties as assigned. Qualifications 2+ years of administrative or customer service experience. Strong Microsoft Excel skills, including formulas, sorting/filtering, and PivotTables. Proficiency with Microsoft Office Suite. Strong organizational, communication, and problem-solving skills. High attention to detail and ability to multitask. Manufacturing experience preferred. Bilingual English/Spanish preferred. Physical Requirements Ability to sit for extended periods while working at a computer. Occasionally lift up to 25 pounds. Ability to periodically work in production areas. Work Environment Primarily an office environment with occasional exposure to production areas, including heat, flour dust, noise, and moving equipment.

Pay:

$18.00

• $21.

00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person