Responsibilities include: Facilitating follow-up on internet leads by calling, texting, and emailing a customer in a timely manner, including videos Inbound & Outbound communication on new and pre-owned vehicle inquiries Projecting a friendly and helpful demeanor while answering questions and inquiries from customers, and providing general or related vehicle information Scheduling appointments with interested buyers Contacting customers for retention and loyalty opportunities (e.g., lease returns) Following up with leads that are not ready to make an appointment or don't show up Accurately gathering, entering, and utilizing customer data within a specified computer program (CRM) 40-hour work week

Qualifications:

Excellent verbal and written communication skills Confident in their ability on the Phone & Texting Computer literacy, organizational skills, and attention to detail The employee must be onsite to perform job duties

Pay:

$45,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Work Location:

In person