Position Overview The Foot Solutions Store Manager is responsible for leading daily store operations, managing and developing a high-performing team, and ensuring every customer receives an exceptional, personalized experience. This role oversees sales performance, inventory management, staff scheduling, and adherence to Foot Solutions' customer-centric standards. The Store Manager plays a key role in driving revenue, building client relationships, and maintaining the store's professional reputation in the community. Key ResponsibilitiesCustomer Experience & Sales Deliver a premium customer experience through personalized service, professional foot assessments, and product expertise. Lead by example on the sales floor, ensuring consistent use of the Foot Solutions fitting and consultation process. Meet and exceed monthly sales goals, KPIs, and conversion targets. Resolve customer concerns professionally and quickly. Leadership & Team Development Recruit, train, coach, and retain a knowledgeable and friendly staff. Conduct regular performance reviews and provide ongoing feedback. Set daily sales goals and motivate team members to achieve them. Create and maintain a positive, professional, and collaborative work environment. Operations & Store Management Oversee daily opening and closing procedures. Maintain store cleanliness, organization, and adherence to brand presentation standards. Manage inventory, including receiving, stock rotation, shrink control, and ordering. Schedule staff effectively to meet business needs and control labor costs. Ensure compliance with Foot Solutions policies, procedures, and operating standards. Marketing & Community Engagement Build local relationships with healthcare providers, referral partners, and community groups. Support and participate in local marketing initiatives and events. Promote Foot Solutions' unique value proposition through education and outreach. Qualifications 2-4 years of retail management experience; specialty retail or footwear experience preferred. Strong people leadership and team development skills. Excellent communication, customer service, and sales skills. Able to analyze business metrics and make data-driven decisions. Comfortable performing basic foot assessments (training provided). Proficient with POS systems and general computer applications. Physical Requirements Ability to stand for extended periods. Ability to lift up to 30 lbs when handling inventory or products. Comfort kneeling or bending during customer foot evaluations (training provided).