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Business Development & Customer Service Representative
Career Insights for Business Development Specialist
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Scorecard
Based on Pennsylvania data
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What they do
A Business Development Specialist identifies new business opportunities and clients for a company, identifies new products, services and lines of business, and develops marketing and sales strategies to help grow a company's business. Collects and manages data on sales and business processes, does market research, and stays informed of industry trends and dynamics. Builds customer relationships and partnerships. Reports to a Business Development Manager or Director.
$69,972 / year median in Pennsylvania
+5% projected growth
Job Description
Quarterly Performance BonusesExpected Total Annual Compensation:
$40,000-$50,000 About the Position Cedar Financial Group is looking for a motivated, dependable, and outgoing Business Development & Customer Service Representative to join our growing team. This is much more than a traditional receptionist position. You will play an important role in helping grow our business through appointment setting, client service, CRM management, marketing, seminar follow-up, and calendar management. We are looking for someone who is comfortable on the phone, highly organized, motivated by performance, and interested in growing into a larger role within Cedar Financial Group. What You'll Do- Make outbound calls to prospects and existing clients to schedule appointments
- Answer incoming calls and provide excellent client service
- Manage and maintain our CRM
- Manage the Cedar Financial appointment calendar
- Confirm appointments and conduct follow-up
- Follow up with prospects after seminars and educational events
- Assist with marketing campaigns and client outreach
- Help coordinate seminars and client events
- Maintain accurate client and prospect information
- Assist the President and team with administrative and business-development tasks as needed
Compensation & Benefits Base Pay:
$12.00-$14 hour plusBonus Quarterly Performance Bonuses:
Significant bonus opportunities based on individual and company performance, including appointment-setting, follow-up, CRM management, and business-development goals.Expected Total Annual Compensation:
$40,000-$50,000, based on agency achieving performance goals.Benefits include:
- 401(k)
- Health benefits
- Quarterly performance bonuses
- Monday-Friday schedule
- No weekends
- Training and professional development
- Career advancement opportunities Who We're Looking For The ideal candidate is:
- Confident and professional on the phone
- Friendly and great with clients
- Highly organized
- Comfortable setting appointments and following up
- Comfortable using technology, CRM systems, email, and calendars
- Dependable and punctual
- Self-motivated and goal-oriented
- Willing to learn and take on additional responsibility
- Interested in building a career rather than simply finding a job Previous experience in customer service, appointment setting, sales support, marketing, or administrative work is preferred but not required.
Job Type:
Full-TimeSchedule:
Monday-Friday, 9:00 AM-5:00PMLocation:
In person —Murrysville, PAExpected Total Compensation:
$40,000-$50,000 1st year.Pay:
$40,000.00 - $50,000.00 per yearBenefits:
401(k) Dental insurance Health insurance Vision insuranceWork Location:
In personBenefits
- 401(k) Plans
- Professional Development
- Bonuses/Stipends
- Health Insurance