Sales Coordinator — Ivy Creek Pools |

Charlotte, NC Job Type:

Full-Time Location:

Charlotte, NC (on-site + field)

Compensation:

$45,000+ base + performance bonus About Ivy Creek Pools Ivy Creek Pools & Patios is North Carolina's #1 Ranked custom pool and outdoor living builder. We design and build high-end pools, hardscapes, and landscapes across the greater Charlotte metro — and we're growing fast. We're a tight-knit team that moves quickly, holds high standards, and takes pride in delivering projects our clients love for decades. The Role As Charlottes "Best Places To Work" Award Winner, We're hiring a Sales Coordinator to help us move qualified leads from first contact through a priced scope — faster and more consistently.

This is a hybrid role:

part phone/coordination, part field work, part estimating support. You'll work closely with our lead designer and sales team to keep the top of the funnel organized and ensure every potential client gets a great first experience with Ivy Creek. This is a great opportunity for someone who's organized, personable, curious about construction, and wants to grow into a full design or sales role over time. What You'll Do Handle initial lead vetting calls — qualify prospects, gather project details, and set appointments Conduct or assist with site visits to assess property conditions, take measurements, and document site constraints Support material selection meetings with clients (tile, coping, decking, etc.) Assist with project estimating — pulling together scope details, sub pricing, and material costs Coordinate pricing from subcontractors for specific project components Keep the CRM updated with lead status, notes, and next steps Follow up with prospects throughout the pre-sales process to keep deals moving Collaborate with the design team to hand off qualified, well-documented leads

What We're Looking For Required:

Strong communicator — comfortable on the phone and in person with clients Organized and detail-oriented — can manage multiple leads at different stages simultaneously Self-starter who doesn't need to be micromanaged Valid driver's license and reliable transportation (site visits required) Comfortable working in an outdoor/construction environment Preferred (not required): Experience in construction, home improvement, landscaping, or a related industry Prior sales, estimating, or project coordination experience Familiarity with CRM software What We Offer Competitive base salary ($45,000+ depending on experience) Health Insurance, Dental, Vision, Life Insurance PTO and Paid Holidays Performance bonus tied to closed projects Opportunity to grow into a designer or sales closer role Work alongside an experienced team on high-end residential projects A company that's investing in its people and processes — this isn't a stagnant role How to Apply Submit your resume and a brief note (3-5 sentences) about why this role interests you. Applications without a note will be reviewed last. We're looking to hire quickly — interviews begin on a rolling basis.

Pay:

From $45,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Paid training Vision insurance Application Question(s): Are you available to make lead calls on weekends?

Work Location:

Hybrid remote in Matthews, NC 28105