Sales Support Specialist - US Industries

Sales Support Specialist - US Industries

ABB - 3.9

Auburn Hills, MI Job Details Full-time 1 day ago Qualifications Sales support Power BI Program management Client onboarding Marketing SAP Bachelor's degree in business Mid-level Financial analysis High school diploma or GED Sales data analysis Bachelor's degree in marketing Key Performance Indicators Salesforce Cloud Analysis skills B2B Organizational skills Newsletters (communication methods) CRM system proficiency Business Associate's degree Travel scheduling Channel management 2 years Communication skills Stakeholder management Full Job Description At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Channel Manager, Industries Business US Title:

Sales Support Specialist -

Industries US Location:

Auburn Hills, MI Reports To:

Channel Sales Manager. Purpose of the Role The Sales Support Specialist is responsible for strengthening and growing sales through ABB Robotics' U.S. channel partner network and non-automotive direct customers. This role supports ABB Robotics' commitment to a world class channel program to help grow sales and gain share of wallet within the US robotics industry. This role acts as a key liaison between ABB Robotics sales, marketing, operations, and channel partners to drive sustainable growth, program effectiveness, and partner satisfaction.

What You'll Do:

Channel Partner Enablement & Onboarding Lead and coordinate the onboarding of new channel partners, ensuring alignment with ABB Robotics' channel strategy, tools, processes, and compliance requirements. Support new channel partners' initial engagement with ABB Robotics to make sure that it is a positive experience. Channel Program Management and Tools Help our partners work effectively with ABB Robotics including access to the Partners One channel partner portal, Business On-Line pricing tool, and access to US live and virtual training classes. Oversee the implementation of the US Market Development Fund program with ABB Robotics US channel partners and help them with initiatives to promote their relationship with ABB Robotics. Support the implementation of Advisory Councils and other forums to provide guidance to ABB Robotics. Support ongoing webinars, newsletters and other updates and communications to Channel Partners. Industries US Sales Team support Organize visits to Auburn Hills, MI (internal and external), meeting rooms, luncheons and related logistics. Create Salesforce cases to log customer issues and work with the ABB Robotics organization to see that critical issues are resolved. Coordinate group travel bookings for sales events Qualifications & Experience Required Bachelor's degree in Business, Marketing or a related field and 2 years experience in sales support, channel management, partner programs, or industrial B2B sales, (or special combinations of education and work experience will be considered 4+ years with Associate degree or 6+ years with a high school diploma). Desired Experience working with distributors and/or system integrators, preferably in automation, robotics, industrial equipment, or a related field. Strong analytical skills with the ability to interpret sales data, KPIs, and financial metrics. Excellent communication, presentation, and organizational skills. Ability to manage multiple stakeholders and priorities in a matrix organization. Familiarity with CRM and business intelligence tools (e.g., Salesforce, SAP, Power BI). Travel and Work Requirements This is a hybrid position, but on-site support of customer meetings and events may be required. Limited travel to support special channel partner events may be required Why ABB Robotics ABB Robotics is a technology leader in automation, robotics, and digital solutions, helping customers improve productivity, quality, and sustainability. At ABB, we value teamwork, accountability, innovation, and a strong customer focus. This role offers the opportunity to directly influence the success of ABB's channel ecosystem and play a key part in driving profitable growth in the U.S. market. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.