Waste Solution Specialist Coastal Bend Waste Rockport, TX Job Details Full-time $17 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications AI tools proficiency High school diploma or GED Attention to detail Problem-solving Sales management systems proficiency CRM system proficiency Productivity software Associate's degree Time management

Full Job Description Location:

Rockport, TX Job Type:

Full-Time Quick Summary Join a growing team committed to providing safe, reliable, and superior solid waste service! We're looking for a Hybrid role we call a Waste Solutions Specialist to deliver exceptional service and help businesses and communities manage waste responsibly. Competitive pay, great benefits, and a chance to be part of a growing business that is expanding rapidly. About Us At Coastal Bend Waste , our mission is to provide safe, reliable, and customized superior solid waste solutions that exceed customer expectations in the communities we serve. We are committed to being good stewards of our communities, where we live and work with local pride. Job Summary We are seeking a Waste Solutions Specialist to join our team. This role is responsible for managing customer inquiries, resolving issues, and driving sales growth by promoting waste management solutions tailored to client needs. If you are customer-focused, detail-oriented, and passionate about helping customers to their fullest satisfaction, we want to hear from you! Responsibilities Respond promptly to customer inquiries via phone, email, and in-person. Provide accurate information on services, pricing, and scheduling. Build and maintain strong relationships with residential, commercial, and industrial clients. Identify customer needs and recommend appropriate waste management solutions. Prepare and deliver quotes, proposals, and service agreements. Coordinate with operations to ensure timely service delivery and resolve service issues. Manage customer accounts, including billing inquiries and payment follow-ups. Track and report sales activities, customer feedback, and market trends. Upsell and cross-sell additional services such as bulk collection, valet trash, and specialty waste solutions. Convert commercial prospective inquiries from other companies with a sense of urgency. Strong documentation in the system with call efforts, and attention to detail is key. Support the Business Development team and sales as needed. Ensure compliance with local, state, and federal regulations related to waste management. Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service, hospitality, or sales (solid waste industry experience is a plus). Strong communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in CRM systems and Microsoft Office Suite. Knowledgeable of Chat GPT, Copilot, or other AI software. Skills Customer-focused mindset with problem-solving abilities. Negotiation and sales skills to close deals effectively. Organizational and time-management skills. Ability to work independently and as part of a team. Compensation & Benefits $17/hour, plus commission on the sales portion of the role. Health, dental, and vision insurance options. 401(k) retirement plan with company match. Paid time off (PTO) including vacation, sick leave, and holidays. Professional development opportunities and ongoing training. Career growth path within a growing and environmentally responsible company. Apply Today! Join us in making a positive impact on the environment and delivering exceptional service to our customers.

Pay:

$17.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person