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Heath Farms

Inside Sales and Customer Service Representative

Entry-Level JobVerifiedNo experience needed

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What they do

An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.

$73,777 / year median in Wisconsin

+3% projected growth

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Job Description

Inside Sales, Customer Service, Marketing & Logistics Coordinator Robert Heath Farms | Coloma, Wisconsin Robert Heath Farms is looking for a motivated, organized, customer-focused person to join our team in a unique role combining inside sales, customer service, logistics, marketing, and operations . We are looking for someone with a "can-do" attitude who enjoys variety, takes initiative, and wants the opportunity to make the position their own and run with it .
ABOUT ROBERT HEATH FARMS
Robert Heath Farms is a diverse agricultural operation with:
  • 6-acre wholesale greenhouse
  • 250 acres of vegetable production
  • 280 acres of high-end sports turf
  • 50 acres of maple and Christmas trees With so many different parts of the business, no two days are exactly alike .
WHAT YOU'LL DO
Customer Service & Inside Sales
  • Serve as a primary contact for wholesale customers.
  • Take and process orders for greenhouse plants, sports turf, maple trees, Christmas trees, and other products.
  • Build strong customer relationships and provide responsive, professional service.
  • Communicate with customers about products, availability, pricing, orders, and delivery schedules.
  • Help solve customer problems and proactively communicate changes or delays. Logistics & Operations
  • Coordinate deliveries for 250+ wholesale accounts throughout Wisconsin .
  • Help schedule and organize deliveries using 7 trucks and 1 semi .
  • Coordinate with drivers, production, warehouse, and management to keep orders moving.
  • Monitor inventory and product availability.
  • Assist with purchasing, invoicing, scheduling, and order accuracy.
  • Look for ways to improve organization and efficiency. Marketing & Projects
  • Assist with sales and marketing initiatives.
  • Help create product lists, catalogs, and customer materials.
  • Assist with creative projects, including flower and landscape design.
  • Take ownership of projects and follow them through to completion.
WHO WE'RE LOOKING FOR
We want someone who is:
  • Friendly, professional, and comfortable working with customers.
  • Highly organized and detail-oriented.
  • A strong communicator and problem solver.
  • Comfortable managing multiple priorities.
  • Proactive and able to work independently.
  • Comfortable with computers, Excel, and business software.
  • Willing to learn and become knowledgeable about our products and business.
  • A self-starter with a strong work ethic and a positive, "can-do" attitude .
  • Someone who sees something that needs to be done and takes ownership of getting it done .
Experience in customer service, sales, logistics, agriculture, purchasing, inventory, marketing, or scheduling is a plus, but greenhouse experience is not required . We are willing to train the right person.
WHY JOIN US?
This isn't a typical desk job. You'll work with customers while also being involved in the many moving parts of a diverse agricultural operation. The right person will have the opportunity to build relationships, improve processes, develop new ideas, take ownership, and grow with the business. If you enjoy people + organization + problem-solving + variety , we'd love to hear from you. If you're someone who says, "I can figure that out," we want to meet you.
Pay:
$49,705.62 - $59,860.53 per year
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance