2988837275-2 Apply for this job now Job Description CSL is seeking an Associate Director, Commercial Learning & Development, Market Access Training to lead learning strategy for our Market Access organization. In this role, you will assess capability needs, design role-based curricula, and deliver blended learning programs that strengthen payer, access, and account management effectiveness across CSL's biotherapies and vaccines portfolio. You will partner closely with Commercial, Market Access, Medical, and HR leaders, ensure compliance with industry regulations, and leverage data and LMS tools to measure and continually improve training impact in a global, patient-focused environment. Responsibilities Design and lead commercial learning and development strategy for Market Access teams supporting CSL's biotherapies and vaccines portfolio Assess capability gaps and build role-based training curricula for account management, payer, and access field teams Develop blended learning programs, including virtual, in-person, and digital modules, aligned to adult learning principles Partner with Commercial, Market Access, Medical, and HR to ensure training supports business objectives and product launches Measure training effectiveness using defined KPIs and continually refine content based on performance and field feedback Oversee content development with internal SMEs and external vendors, ensuring scientific accuracy and compliance Manage training calendars, logistics, and communication for national and regional training events Ensure alignment with regulatory, legal, and compliance standards in all learning materials and delivery Leverage learning technologies and LMS platforms to track completion, engagement, and impact Coach and mentor trainers and field leaders to reinforce learning and embed best practices Required Skills Commercial learning and development strategy Market access and payer landscape knowledge Instructional design and curriculum development Adult learning principles Biotech/pharmaceutical industry expertise Learning management systems (LMS) administration Project and program management Data-driven training evaluation and KPIs Cross-functional stakeholder collaboration Regulatory and compliance awareness in pharma