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JW
JPoles Wireless San Diego
Customer Solutions Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Sales Representative
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Based on California data
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What they do
A Call Center Sales Representative makes calls to solicit donations, sales or orders for goods or services, working from a business call center. Makes outbound calls to encourage sales and develop sales leads, and receives inbound calls from prospective customers. May work for a business that provides telemarketing services to other companies or organizations.
$58,326 / year median in California
-16% projected decline
Job Description
Some people are naturally good at listening, asking the right questions, and helping others make confident decisions. If that sounds like you, this Customer Solutions Representative opportunity with JPoles Wireless could be the perfect place to start your career. As a Customer Solutions Representative, you'll work directly with customers throughout the San Diego area, learning about their communication needs and recommending Verizon wireless solutions that fit their lifestyle. Every Customer Solutions Representative plays an important role in creating a smooth customer experience while building valuable professional sales and communication skills. Responsibilities of the Customer Solutions Representative Listen to customers' needs and recommend Verizon products through consultative sales conversations. Help customers compare wireless plans, devices, and available services with confidence. Guide customers through enrollment and account setup while ensuring a smooth experience. Build trust by providing clear answers, thoughtful recommendations, and ongoing support after each sales interaction. Partner with fellow Customer Solutions Representative team members to achieve daily sales objectives and deliver outstanding service. Continue developing consultative sales, communication, and customer relationship skills as a Customer Solutions Representative. Qualifications of the Customer Solutions Representative Strong listening skills and a genuine interest in helping customers find the right solution. Retail, hospitality, restaurant, customer service, or sales experience is helpful but not required. Comfortable communicating with customers in a professional, fast-paced environment. Organized, dependable, and motivated to continue learning. Excited to grow as a Customer Solutions Representative while developing long-term sales experience.