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City Finance

Inbound Call Specialist - Paid every Friday

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Job Description

Inbound Call Specialist - Paid every Friday City Finance - 1.8 Irvine, CA Job Details Full-time $65,000 - $300,000 a year 23 hours ago Benefits Paid training Health insurance Paid time off Opportunities for advancement Qualifications Inbound selling Phone communication Call center experience English Phone call screening Typing Full Job Description
CALL TRANSFER AGENT / DEBT CLOSER
—
CAREER OPPORTUNITY
Get Paid Hourly + Weekly Commissions! $18/hour base + uncapped commissions, with top performers earning $80k+ annually
CANDIDATES WHO SUBMIT AN APPLICATION AND CALL IN WILL RECEIVE FIRST PRIORITY!
Call us at: (949) 328-3442 Start as a Call Transfer Agent. Grow Into a Debt Closer. City Finance is looking for motivated, driven individuals with call center experience who want to build a long-term career in sales. We are hiring Call Transfer Agents/Openers who will learn our systems, programs, and sales process before advancing into a Debt Closer position. This is an excellent opportunity for someone who has call center experience and wants to move into a higher-earning sales role with hourly pay, weekly commissions, uncapped earning potential, bonuses, and SPIFFs. Your Career Path Call Transfer Agent / Opener → Debt Closer You will begin by handling inbound calls, qualifying potential clients, and transferring qualified leads to our sales representatives. As you demonstrate strong performance, product knowledge, communication skills, and the ability to follow our process, you may have the opportunity to advance into a Debt Closer position. Call Transfer Agent / Opener Responsibilities Receive and vet inbound calls from potential clients Determine whether callers qualify for our programs Transfer qualified leads to Debt Closers Provide professional and excellent customer service Maintain accurate client information and documentation Complete data entry and update client records Follow call scripts, procedures, and company guidelines Maintain excellent phone etiquette and professionalism Work closely with the sales team to ensure a smooth client experience What We're Looking For Call center experience is
REQUIRED.
At least 1 year of call center experience Strong communication and phone skills Fluent in English Previous sales or customer service experience preferred Experience in Debt Settlement, Loans, Mortgage, Tax Relief, Insurance, or other sales-related industries is a plus Comfortable working in a fast-paced call center environment Strong attention to detail Basic computer skills and accurate data entry Coachable, accountable, motivated, and willing to learn Must be comfortable following scripts and working with multiple sales representatives Bilingual or multilingual candidates are highly encouraged to apply. Opportunity to Become a Debt Closer Once you have demonstrated that you can successfully handle the Call Transfer Agent/Opener position, there is an opportunity to advance into our Debt Closer role. Our Debt Closers work with pre-qualified, inbound leads and help prospective clients determine whether debt settlement is the right solution for their financial situation. Debt Closer Responsibilities Review prospective clients' financial situations Present debt settlement programs confidently and professionally Educate clients on program benefits, risks, timelines, and expectations Handle objections with professionalism and empathy Clearly explain program terms and payment structures Follow up with prospective clients by phone, text, and email Manage and maintain a strong sales pipeline Meet or exceed monthly sales KPIs Maintain compliance with company policies and applicable regulations Debt Closer Earning Potential Up to 2.5% on a tier Approximately $8,000-$40,000+ per month Performers making $2,000-$9,000 per week Uncapped commissions Bonuses and SPIFFs Hourly base pay City Finance provides high-quality, pre-screened inbound leads, proven training, streamlined onboarding, ongoing coaching, and user-friendly backend systems designed to help our sales team succeed. Why Join City Finance? High-quality, pre-screened inbound leads Paid training Hourly pay + weekly commission opportunities Uncapped earning potential Bonuses and SPIFFs Proven training and onboarding Ongoing coaching and support Career advancement opportunities Opportunity to move from Opener to Debt Closer Fast-paced, performance-driven environment In-office team environment Position Details Full-Time | Monday-Friday | 8-Hour Shifts In-Office Only —
NO REMOTE
If you have call center experience , strong communication skills, and the drive to grow into a high-earning sales position, we want to hear from you.
CANDIDATES WHO SUBMIT AN APPLICATION AND CALL IN WILL RECEIVE FIRST PRIORITY!
Call us at: (949) 328-3442
Job Type:
Full-time Pay:
$65,000.00 - $300,000.00 per year
Benefits:
Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance