Advising Commons is the home department for all primary-role (staff) academic advisors. Advising Commons is a collaborative team of over 40 individuals who support students in all colleges at MSU. We provide specialized and ongoing training for advisors, work closely with the academic units that we serve, and collaborate with colleagues across the university. Advising positions are campus-based and are not eligible for remote work. Duties and Responsibilities Flex advisors provide in-depth, specialized, and/or comprehensive advising to students regarding class choices, curriculum options, majors, departmental and University policies and procedures, and other academic needs. Provide holistic academic advising for students focused on classes, academic program selection, academic and career goals, and individual student needs Participate in all orientations and new and prospective student programming Learn and communicate complex information to students and other stakeholders Refer students to appropriate campus and community resources Conduct student outreach and interventions to assist with advising, registration, and retention efforts. Collaborate with and maintain open communication with campus partners Utilize advising and registration software and clearly document student advising interactions. Required Qualifications - Experience, Education, Knowledge & Skills Academic Advisor I Bachelor's degree in a relevant field or an equivalent combination of education and experience. Experience working one-on-one and in small groups with students or clients combined with a demonstrated ability to build rapport with a diverse group of constituents Demonstrated competence working in fast-paced environments while maintaining a positive and professional attitude Demonstrated competence maintaining records with a high degree of accuracy and close attention to detail Academic Advisor II Bachelor's degree in a relevant field or an equivalent combination of education and experience. Experience working directly with undergraduate college students in an academic or student support setting combined with a demonstrated ability to build rapport with a diverse group of constituents. Demonstrated competence working in fast-paced environments while maintaining a positive and professional attitude Demonstrated competence maintaining records with a high degree of accuracy and close attention to detail Preferred Qualifications - Experience, Education, Knowledge & Skills Academic Advisor I Demonstrated knowledge of higher education curricula, policies, and procedures Demonstrated knowledge of higher education offices and resources that support student success Experience with advising and registration programs and software Academic Advisor II Master's Degree in related field Academic advising experience within a college or university setting Demonstrated experience with and knowledge of academic advising and student development theory Experience working with advising and registration programs such as DegreeWorks, EAB Navigate, Banner, and/or relational database. The Successful Candidate Will Possess strong interpersonal skills and an enthusiasm to work with and guide students as they discover and attain their academic and career goals Create positive rapport and strong working relationships with colleagues throughout the MSU community, including administrators, faculty, staff, and other stakeholders Possess strong written and oral communication skills and an ability to communicate complex information effectively with a wide range of individuals Be able to have candid conversations and be able to troubleshoot problems Effectively manage and maintain confidential information Have proven ability to work independently and in a team environment. Represent the department, college and university in a professional and courteous manner Actively pursue training and professional development opportunities Assist with assessment and continuous improvement efforts Position Special Requirements/Additional Information Flex Advisors work on an as-needed basis and cover key advising times as well as potential gaps in advising coverage. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Review of applications will be on a continual basis and will continue until the position(s) are filled. Applicants will be notified if their application is being retained in the hiring pool for up to two years. Special Instructions This position is not eligible for new sponsorship. EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.