You must have a bachelor's degree Pay range is $40 - $47 per hour based on experience. The schedule is Monday - Friday, am hours. MOD on some weekends. General Purpose Utilize critical thinking skills and care coordination expertise to work collaboratively with residents, resident family/significant other, healthcare providers, insurers, community resources, and other involved parties to develop and implement a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources. Essential Duties
- Communicate regularly with residents and their families about Plans of Care, PT, OT, and other treatment protocols.
- Attend and participate in morning meetings/stand‑ups to facilitate communication with the team.
- Answer residents' questions about their care, treatment plans, illness progression, and other issues to ensure they feel safe and secure in our care.
- Monitor and adjust residents' statuses based on changing needs and conditions.
- Organize and prioritize daily work by assessing new, current, and discharging residents' needs in areas of responsibility.
- Complete documentation as required.
- Perform utilization review activities to provide residents with appropriate, timely, and cost‑effective care.
- Coordinate care with residents, care providers, facility financial services, and third‑party payers.
- Oversee all admissions and discharge activities.
- Coordinate referrals both to and from the facility.
- Relate positively, effectively, and appropriately with residents, families, staff, and professional colleagues.
- Ensure accurate charting and timely completion of necessary paperwork.
- Work independently and exercise sound judgment in interactions with physicians, providers, payers, residents, and families.
- Communicate effectively and promote cooperation and collaboration among residents/families/caretakers, physicians, nurses, and other ancillary partners.
- Demonstrate excellent time management skills to develop organized work processes in a high‑volume environment with rapidly changing priorities.
- Utilize intermediate computer skills.
- Maintain professional, respectful, and honest interactions with residents, families, staff, and partners. Supervisory Requirements This position has no supervisory responsibilities. Qualification Education and/or Experience
- Bachelor's Degree in Social Work, Human Services, Nursing, or related field preferred (non‑licensed candidates accepted).
- Prior experience in healthcare, case management, or social services strongly preferred.
- Knowledge of Medicare, Medi‑Cal, and Medicaid programs and benefits.
- Familiarity with PCC (PointClickCare) or other electronic medical record systems preferred.
- Certificate as a Certified Case Manager (CCM) a plus.
- Strong communication skills with the ability to read and comprehend poli.
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