Case Manager

Case Manager Recovery Centers of America at Mount Dora is seeking a full-time Case Manager to join their team!

Position Overview:

The Case Manager serves as a member of the treatment team by working closely with clinical, business development, admissions, nursing and other members of the multi-disciplinary team. The Case Manager is responsible for facilitating recovery by addressing each patient's individual needs and coordinating a thorough aftercare plan that will assist the patient achieve the best possible outcomes through their recovery journey. This includes collaborating with the patient to schedule a mutually agreed aftercare plan of care inclusive of PCP, SUD, MAT and other appointments as well as providing patients with community and other resources that will help ensure their success. The Case Manager serves as a patient advocate coordinating care with internal and external providers, resources and supports. The Case Manager engages each patient in their aftercare plan and using teach back method, confirms that the patient and their support system understand the plan and the importance of adhering to the plan. The Case Manager serves as the liaison between the patient and all aftercare providers and resources, ensuring the plan has been established, communicated and confirmed prior to discharge. The Case Manager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment (examples: coordination with family for childcare, employer relations, legal concerns, etc.) The Case Manager works collaboratively with the clinical team to engage, educate and coordinate patient care with the patient, their supports and all external providers to ensure a thorough aftercare plan. The Case Manager also works closely with external constituents, providing a high level of customer service and satisfaction amongst everyone with whom they interact. Case Managers are responsible for fostering positive relationships between RCA and all stakeholders. Qualifications Bachelor's Degree in a social work field or equivalent combination of education, training, and/or experience preferred CAP - Certified Addiction Professional certification required or professional independent licensure and/or masters degree with MCAP Minimum of one (1) year experience in Behavioral Health, Substance Abuse Treatment, or Psychiatric setting Knowledge of health care, detoxification process, addiction and co-occurring disorders, DSM and ASAM criteria, and terminology, Ability to read and interpret written information; write clearly and informatively; and edit work for spelling and grammar. Ability to speak clearly and persuasively in both positive and negative situations; listen and obtain clarification when necessary; respond well to questions; demonstrate group presentation skills and actively participate in team meetings Working knowledge of Microsoft Programs (Word, Excel, and Outlook) About RCA Recovery Centers of America (RCA) was founded with the mission of saving millions of lives from the disease of addiction. RCA is growing and has 13 locations offering best-in-class, evidence-based inpatient, outpatient, and medication-assisted addiction treatment. Our clinical expertise, modern facilities and expansive list of services are highly respected in the addiction treatment industry. RCA believes patients who are treated well get well sooner and stay well. We treat every patient with dignity, discretion, and respect.

Please note:

A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment. Recovery Centers of America provides equal opportunity in employment and in the provision of services. We do not discriminate on the basis of race (including hair type, texture, or style), color, age (40 and over), sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), ancestry, national origin (including Limited English Proficiency), religious creed, disability, veteran status, or any other status protected by law. This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants may review important information about the screening process at: https://info.flclearinghouse.com

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Experience:

Behavioral Health, Substance Abuse Treatment, or Psychiatric :

1 year (Required)

License/Certification:

CAP - Certified Addiction Professional certification (Preferred) professional independent licensure (Preferred) masters degree with MCAP (Preferred)

Work Location:

In person