An Enrollment or Admission Counselor reviews applications and advises on admissions decisions for private elementary and secondary schools, colleges and universities. Organizes information and promotional materials about a school, conducts interviews with students and families, reviews application materials, and works with other school or college administrators to plan admissions goals and identify financial aid resources for admitted students. May travel to meet and recruit students.
Bachelor's degree; or an equivalent combination of education and experience.
JOB DESCRIPTION
The University of Florida is seeking a detail-oriented Admissions Officer I to support the review and processing of applications for undergraduate, graduate, professional, certificate, distance, and online programs. This role includes evaluating admission credentials and residency documentation, managing admissions data, and assisting applicants, academic departments, and campus partners. The ideal candidate has strong analytical and customer service skills, attention to detail, and the ability to manage complex processes in a fast-paced environment. If you enjoy problem-solving, working with data, and helping students achieve their educational goals, we encourage you to apply.
Key Responsibilities Include:
Application Processing & Evaluation Process undergraduate, graduate, professional, certificate, distance, and online program applications. Review admission credentials and supporting documents for completeness and eligibility. Determine residency classifications and assess immigration-related documentation. Assist with application troubleshooting, exception reporting, and term change requests. Support cross-training and knowledge sharing within the application services team. Applicant & Department Support Advise applicants and departments on admission requirements and outstanding documentation. Respond to admissions inquiries via phone, email, and other service channels. Support OneStop staff with escalated admissions questions and training resources. Participate in outreach, committee work, and cross-functional initiatives as needed. Data & Systems Management Maintain and update admissions data in Slate, MyAdmissions, and Campus Solutions. Troubleshoot data discrepancies and support system integration processes. Create and maintain organization and school records to ensure data accuracy across systems. Admitted Student Processing Finalize admitted student records and verify enrollment requirements. Manage admission holds and evaluate hold deferral requests in preparation for registration. Additional Responsibilities Complete special projects and other duties as assigned in support of Admissions.
EXPECTED SALARY
$43,888 annually In addition, UF offers the following exceptional benefits: Health, Dental, and Vision Insurance State Retirement Plans Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually) Tuition Assistance (UF Employee Education Program) Public Service Loan Forgiveness (PSLF) Eligible Employer For more information on benefits, please visit UFHR Benefits and Rewards (ufl.edu)
REQUIRED QUALIFICATIONS
Bachelor's degree; or an equivalent combination of education and experience.
PREFERRED
Knowledge of methods of compiling, organizing, and analyzing data. Ability to establish work priorities, coordinate the timely completion of work assignments, strong organizational skills. Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with others. Excellent written and verbal communication skills. Experience with customer service and public relations. Ability to plan, organize and coordinate work and training assignments. Experience with Slate and/or PeopleSoft Campus Solutions.
SPECIAL INSTRUCTIONS TO APPLICANTS
Applicants must upload the following documents to be considered for the position: Cover Letter Resume List of References Applications must be submitted by 11:55p.m. (ET) of the posting end date.
