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Admissions Counselor, Undergraduate Admissions (Req.2409)
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Caldwell University
Caldwell, NJ (In Person)
Full-Time
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Job Description
Caldwell University invites applications for a full-time Admissions Counselor for Undergraduate Admissions. Reporting to the Director of Admissions, the Admissions Counselor is responsible for representing the University to prospective first year and transfer students and families, school counselors, and other constituencies. This role will represent the University at various recruitment events both on and off-campus, manage a specific recruitment territory, and review applications for admission. The admissions counselor will communicate with students and parents, conduct presentations, and assist with all aspects of the admissions process in order to help enroll prospective students. Job duties include, but are not limited to: Proactively recruiting and enrolling students by managing a designated recruitment territory, including visiting schools, attending college fairs, and other off-campus events. Traveling as required based on assigned territory, including evenings and weekends, while maintaining adaptability and a positive, professional presence. Conducting constituent outbound outreach (phone calls, text, email, virtual meetings) to prospective students and families, including initiating high-volume proactive contact and personalized follow-up. Building and maintaining relationships with high school counselors, community-based organizations, and other partners, engaging effectively with diverse populations and perspectives. Reviewing applications for admission and participating in the admissions and scholarship decision-making process. Utilizing CRM systems (e.g. Slate) to track outreach, manage communication, and analyze recruitment efforts, ensuring accurate data quality and reporting. Delivering group presentations and information sessions, with the ability to influence and connect with prospective students and families. Conducting in-person admissions interviews and one-on-one meetings with prospective students and parents. Other responsibilities as assigned by the Director of Admissions and/or the Vice President for Enrollment Management. Bachelor's degree required. 1-2 years of effective experience is preferred. Must have a valid driver's license. Must also be available to travel and work evenings and weekends. Demonstrated communication and presentation skills. Proficiency in Microsoft Office, Google, and willingness to learn CRM systems.