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MC
Marion County Sexual Assault Center
Residential Advocate
Career Insights for Family / School / General Case Manager
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Based on Florida data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$44,532 / year median in Florida
+13% projected growth
Job Description
Position Summary:
The Residential Advocate is responsible for providing crisis intervention, advocacy, emotional support, and case coordination to domestic violence and sexual assault survivors and their loved ones at any stage of their recovery process. For survivors who report the assault to law enforcement, the Advocate will make every effort to simplify the process for them by informing them of their rights and options, assisting with obtaining information about their case when necessary, and accompanying them throughout criminal and administrative proceedings. For survivors who choose not to report to law enforcement, the Advocate will provide any other needed information, referrals, advocacy and services. The Advocate will collaborate with other community agencies to ensure that victims receive the most comprehensive services available. Assist with implementing plans and goals for program development.PRINCIPAL JOB DUTIES
- Provide direct advocacy, crisis
- intervention, safety planning, emotional
- support, case coordination, and supportive
- services to survivors of domestic violence
- and sexual assault to include answering
- hotline.
- Coordinate services with other community
- agencies
- Assist with maintaining shelter safety,
- conducting perimeter checks, and
- ensuring cleanliness and organization
- standards are maintained as well as
- assisting with shelter inventory
- Provide information and assistance, as
- needed, regarding Victim's Compensation.
- Assist with resolving shelter concerns and
- supporting conflict resolution using agency
- policies and trauma-informed approaches.
- Document all services provided to
- survivors.
- Participate in team meetings, trainings,
- staff development activities, and
- community meetings as assigned.
- Assist with administering client
- satisfaction surveys that are used to
- evaluate program.
- Participate in performing tasks necessary
- to achieve program goals, and complete
- tasks by assigned date.
- Other duties as assigned.