Summary:

Provide directly and/or ensure provision of all services to our clients who are domestic violence child witnesses/victims. (The children's case manager works with children in areas of focus relating safety, personal boundaries, healthy recreation, healthy ways to relate with others, how to appropriately express thoughts and feelings.) Specific job duties and responsibilities : Following agency protocol as detailed in Haven House's written policies and procedures and specified by funding sources:

• Draft Service Plans and Safety Plans for Haven House's child clients, coordinating with the children's parent and with other staff who work with adult clients.
• Facilitate school enrollment of all children living in shelter
• Work with individual children as determined appropriate through service plans.
• Provide care or do age-appropriate activities with children while their parent (who are shelter residents) go to goal-related appointments
• Facilitate age-appropriate groups for children relating to safety, personal boundaries, healthy recreation, healthy ways to relate with others, how to appropriately express thoughts and feelings, etc.
• Provide information and education to teens about teen dating violence
• Plan and facilitate (including proper staffing of) group activities involving child clients
• On-site activities for children who (a) live in shelter with their parent or (b) attend groups held concurrently and on-site with adult DV support groups in the community
• Create and maintain children's files and ensure timely and accurate documentation of services
• Educational/recreational group outings for children (and moms, plus others in shelter). Examples include zoo, children's museums, family movies, swimming, nature walks, library, etc. May make community contacts and requests, in order to obtain free or reduced-cost admissions
• Assist with providing community education relating to children's services and/or teen dating violence as directed by Executive Director
• Will be cross-trained to assist front-desk staff, thus providing basic crisis intervention or case management services, and/or to occasionally transport clients, preparing bed areas for intakes.
• Other duties as assigned.

(Many Haven House staff members are cross-trained and some may be assigned other duties as appropriate for individual skills and interests or to meet the needs of our clients and our organization.)

Minimum Staff Requirements and Qualifications:

1. Ability to work effectively in a multi-task, crisis-oriented environment 2. Ability to perform work activities requiring effective listening, negotiating, instruction and/or speaking with others 3. Ability to relate to coworkers, peers, residents and others in a positive and professional manner 4. Ability to communicate effectively verbally and in writing 5. Must have training regarding cultural awareness relevant to populations being served 6. Satisfactory clearance of criminal background check. TB test with negative outcome 7. Current certification in CPR and First Aid. Required to stand, walk both in person and by telephone/ reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 lbs. High School Diploma/GED and 1 year or more in case management experience. Must be 18 years of age or older. Current Valid NM Driver's License.

Job Type:

Full-time Pay:

$20.14 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Rio Rancho, NM 87144 (Required)

Work Location:

In person