Housing Navigator (Anchor Village)

Housing Navigator (Anchor Village) Ruby's Place - 3.1 Alameda, CA Job Details Full-time $32 an hour 1 day ago Benefits 403(b) matching Health insurance Dental insurance Vision insurance 403(b) Life insurance Qualifications Driver's License Full Job Description Housing Navigator (Anchor Village) In-Person Full-Time (40 hours per week) Position in Alameda, CA (Non-Exempt) Who We Are Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust. Who You Are You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. What qualifications are required for this position?

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Bachelor's degree in social work, human services, or related field preferred; equivalent experience may be considered. Minimum of two years of experience working with individuals experiencing homelessness or housing instability. Experience assisting individuals with housing searches, housing applications, or housing placement preferred. Knowledge of local housing resources and housing programs. Strong organizational and communication skills. Ability to build relationships with landlords and community partners. Experience working within homelessness services systems or housing programs. Familiarity with HMIS or other housing data management systems. Knowledge of housing-first and trauma-informed service approaches. In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles. If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue. Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles. Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc. Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, and ability to meet CCL licensing requirements. What You Will Do The Housing Navigator is responsible for supporting individuals accessing Anchor Village (Day Center, Night Shelter, Safe Park program) and Restorative Pathways programs in identifying and securing housing opportunities. This role focuses on assisting participants in navigating housing systems, addressing barriers to housing stability, and connecting them to resources that support long-term housing solutions. The Housing Navigator works closely with program participants, case managers, and community partners to identify available housing opportunities, assist with housing applications, and coordinate referrals to housing programs. This position requires strong knowledge of housing resources, landlord engagement, and the ability to support individuals experiencing homelessness in overcoming barriers to securing housing. Responsibilities include Housing Navigation and Support Assist participants in identifying and pursuing housing opportunities including permanent housing, rental units, and supportive housing programs. Support participants in completing housing applications and gathering required documentation such as identification, income verification, and other eligibility materials. Help participants develop housing plans that identify steps needed to secure and maintain housing. Participant Engagement Engage participants accessing Anchor Village & other RP programs to assess housing needs and identify appropriate housing resources. Provide information and guidance to participants regarding available housing programs and services. Support participants in addressing barriers that may impact their ability to secure housing. Landlord and Community Partner Coordination Develop and maintain relationships with landlords, property managers, and housing providers to identify available units and housing opportunities. Coordinate with community partners and housing programs to connect participants with available housing resources. Support communication between participants and housing providers during the housing search and placement process. Housing Documentation and Application Support Assist participants in completing housing applications and submitting required documentation. Support participants in preparing for housing interviews or housing program intake processes. Track housing applications and follow up with housing providers as needed. Coordination with Program Staff Work closely with case managers and program staff to identify participants who are ready to pursue housing opportunities. Participate in team meetings to coordinate services and discuss participant progress toward housing goals. Maintain communication with program staff regarding housing opportunities and participant progress. Documentation and Data Entry Document housing navigation services, housing applications, and participant progress in HMIS or other required data systems. Maintain accurate records of housing placements, referrals, and housing search activities. Ensure documentation meets program and funder requirements. Complete functional timesheets by assigned due dates in compliance with time allocations. Actively participate in reflective supervision sessions. Create and maintain documentation of processes and procedures related to job duties. Other duties as assigned. Working Conditions This position requires regular interaction with participants accessing Anchor Village, & other RP residential programs as well as coordination with landlords, housing providers, and community partners. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress. Local travel in the greater Bay Area may be required. Applying The pay scale for this role is $32 per hour (non-exempt). The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week position. Applicants must be located in the greater Bay Area. Preference will be given to internal applicants. If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts: Why do you want to work for RP and why are you a good fit for this role? (200 words max) Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences). What experience do you have helping individuals experiencing homelessness identify and secure housing?