Grade:

CSO(PT)

FLSA Status:

Non-Exempt Safety Sensitive Position:

Yes Supervisor Title:

Community Resource Coordinator

DUTIES / RESPONSBILITIES

Minimum Qualifications of Education and Experience:

Must be enrolled in an Associates or Bachelor's Law Enforcement or Criminal Justice program by employment start date. Must possess a valid driver's license and be able to drive in the state of Minnesota.

Nature of Work:

Under direct supervision of the Community Resource Coordinator, the Community Service Officer provides a wide variety of support services to the police and/or fire divisions, including responding to non-criminal and minor criminal calls for service; enforcing parking regulations; responding to housing complaints; conducting routine housing inspections; providing non-firefighting support at fire scenes; delivering vehicles, messages, and parcels within and outside the city; responding to complaints concerning animal problems or violations of animal control ordinances; investigating violations of animal control; and performing other duties as needed.

About Us:

Our employees are committed to working in an environment that fosters the core values of the City of Mankato

• positive attitude, accountability, respect, teamwork, and integrity.

We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments. We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!

Primary Essential Work Functions:

Operates vehicles ranging in size from automobiles to fire apparatus. Communicates by radio and telephone. Enforces parking regulations. Investigates housing/property complaints. Meets, questions, and takes reports from the public. Properly classifies types, enters, and files/scans reports. Responds to requests for information from other City employees and the public. Delivers paperwork, supplies, and other items to private and public entities inside and outside the city. Enters, analyzes, and retrieves data and reports from any or all City supported software. Ensures sick/diseased animals are quarantined. Performs animal caretaking tasks at the City Farm as directed. Notifies veterinarian of problems with animals outside of regularly scheduled visits. Responds to complaints concerning animal problems or violations of animal control ordinances, including, but not limited to: animals running at large, bites, property damage or injuries. Removes dead, injured, or dangerous animals from streets and residential premises. Investigates violations of animal control ordinances and issues warnings or citations as required. Appears in court to testify regarding animal control cases. Serves various criminal or civil notices or papers related to enforcement of animal control ordinances. Captures stray animals and transports them to animal shelter. Maintains and operates specialized equipment. Prepares, schedules, and delivers training on various topics. Provides support services at major public safety incidents. Serves as a City of Mankato Reserve Police Officer. Prepares, designs, and delivers public education presentations and materials. Performs physical demands and work environment requirements for this position. Attendance during regularly scheduled work hours. Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers. Performs other related tasks and duties as required.

Other Work Functions:

Performs physical and mental demands and work environment requirements for this position. Attendance during regularly scheduled work hours and outside regular hours as necessary. Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers. Performs other related work as assigned or apparent. The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Communicates With:

Internally

• Police Commanders and Sergeants, Other Police Officers, Community Service Officers, Reserve Officers, Records and Fire Personnel, Public works staff
• Streets, Parks, Infrastructure, Central Garage & Engineering Externally
• General public, businesses, Blue Earth County or other regional Sheriff's Departments, North Mankato, St.

Peter, and other local Police Departments in Blue Earth County and MN State Patrol.

Supervision:

Non-supervisory Must successfully complete a background investigation, physical examination, drug test, and fingerprinting. Must maintain enrollment in an Associate's Degree or Bachelor's Degree Law Enforcement or Criminal Justice Program to remain eligible for a Part-Time Community Services Officer position. Year-Round Employment Requirement

• This is a year-round position, including during the summer months.

Employees are expected to maintain a minimum level of work year-round to remain eligible for this position. Specifically, employees must work a minimum of 20 hours per month, including during the summer. Meeting this minimum summer work requirement is a condition of continued employment for the position. Approved Educational Exceptions

• We recognize that employees may have summer commitments related to skills development, approved schooling, coursework, or other educational requirements.

These commitments may be considered an exception to the 20 hours a month minimum work requirement when approved in advance by the employee's supervisor. Licensing examination preparation or related professional requirements may also be considered on a case-by-case basis and must be discussed and coordinated with the supervisor in advance. Employees are responsible for communicating anticipated educational or licensing commitments with their supervisor as early as possible and obtaining approval for any resulting adjustment to their summer work availability. Approval of an educational commitment does not automatically guarantee an exemption from the year-round employment requirement. Upon completion of law enforcement or criminal justice degree, community service officers' employment will end six (6) months from degree graduation date. Must meet expectations of the work functions and knowledge, skills, and abilities for the position. Must comply with organizational and departmental policies. Must comply with data practices policies and standards relative to not public data. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes. Safety Sensitive Notice . This is a safety sensitive position which requires cannabis pre-employment drug testing. Safety sensitive position means a job in which an impairment caused by drug, alcohol, or cannabis usage would threaten the health and safety of any person. Typical working hours for this position are presently Monday through Friday from 1:00-5:00 p.m. or from 5:00-10:00 p.m.; or Weekends Friday

• Sunday with a variety of shifts between 10:00am
• 3:00am; however, hours may be adjusted to meet departmental needs, including evenings, late night, weekends and holidays.