Mobile Crisis Specialist The Affiliated Sante Group - 3.2 Charlotte, NC Job Details Full-time $30.29 - $36.54 an hour 11 hours ago Benefits Flexible schedule Qualifications Patient follow-up care Risk management for crisis intervention support Caregiving documentation requirements Coordinating with emergency response agencies Electronic health records (EHR) management Referral services for crisis intervention support Community care (work setting) Substance use assessment Safety planning Care documentation De-escalation techniques Mid-level Community resource coordination in health services social work Master's degree Mental health resources facilitation Bachelor's degree Master's degree in human services Client referral services Compliance documentation Microsoft Teams Human Services Psychiatric disorder emergency response Communication with emergency services Phone triage 1 year Clinical documentation standards Experience working with individuals with substance use disorders Patient education Cross-functional collaboration Patient referrals

Full Job Description Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

What We're Looking For:

Santé is seeking a Mobile Crisis Specialist MCT provides 24/7 community-based behavioral health crisis assessment, intervention, and stabilization services throughout Mecklenburg County. Team respond in the community to individuals experiencing mental health or substance use crises, with the goal of de-escalation, safety planning, connection to ongoing services, and reducing unnecessary hospitalizations, incarcerations, and emergency department utilization.

What You'll Do:

Effectively triage a call to the appropriate level of care. Maintain professional objectivity and calm demeanor. Perform a danger assessment, a crisis assessment, an environmental and lethality assessment upon entry to the community situation. Effectively perform brief crisis interventions including, but not limited to de-escalation, crisis planning and resource connections. Identify appropriate follow up tasks depending on the nature and severity of crisis. Provide appropriate referral recommendations using available community resources. Make critical decisions about the need for an emergency petition and/or alternative psychiatric evaluation. Share accurate clinical information to family and involved persons related to recommendations and possibilities for treatment. Complete necessary follow-up contacts as appropriate based on treatment plan. Collaborate with first responders, police, fire, and other community agencies within the crisis response system for comprehensive services. Consult and coordinate with other Santé staff to provide high quality, evidence-based services. Complete all required documentation according to agency, local, state, and federal regulatory policies, and procedures. Remain up to date on all required training. Provide education in the community about the agency and all components of MCT when needed. Utilize technology to navigate electronic health records, email, Microsoft Teams, and other tools in stationary and mobile environments. Other duties as assigned

What We Require:

Master's or bachelor's degree in a human service field with 1 year of experience in mental health.

What You'll Get:

Opportunities for career growth, training and development, flexible work schedules and shifts. Schedule is Full-Time Tuesday - Saturday 2pm-10pm $30.29-$36.54 depending on degree, license and years of experience The rare opportunity to make a difference in the very community that you call home. We are leading providers in Behavioral and Mental Health! Smart, passionate, and engaged coworkers. We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers:

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values. The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify.

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